Epic Jet Center is an exceptional fixed-base operator (FBO) located at Meadows Field in Bakersfield, California. The facility boasts a gorgeous pilot lounge, a crew car, and impeccable cleanliness, with above-and-beyond service that has earned it high praise from customers.
The staff at Epic Jet Center, including the customer service representatives (CSRs) and line crew, are consistently praised for their friendly, accommodating, and professional attitudes. They go the extra mile to ensure every customer, whether flying a small Cessna 172 or a private jet, is treated like a VIP. The general manager, Jason, is also commended for his flexibility in accommodating customers, even on holidays when the FBO is closed.
Customers who have encountered unexpected maintenance issues while passing through Bakersfield have been impressed by the FBO's ability to quickly diagnose and resolve the problems, providing rental cars and other support to ensure a smooth experience. Overall, Epic Jet Center has set a high standard for FBO service, and many customers recommend it as the go-to choice for those flying into Bakersfield.
I can’t express enough gratitude for the amazing service and friendly people who work here.
I absolutely have to give a special shoutout to Preston, he went above and beyond for me. I hope this somehow gets to the owners of Epic and they acknowledge his work.
Preston, thank you for coming back to give me the laptop bag we left behind, that was incredibly nice of you and you wholeheartedly I appreciate that very much.
Epic Jet Center are above and beyond in service, cleanliness, and amenities. Gorgeous pilot lounge. Crew car. If you land at Meadows Field you need to go straight down taxiway A until you reach epic.
If/When you stop at Bakersfield, CA Epic Jet Center is the FBO you MUST go to! The name says it all! One of my projects had me based out of KBFL and the ENTIRE staff gave top-level customer service. Every time I entered the FBO, the CSRs (Carson, Maria, Pricilla and Skylar) always greeted me with a smile! The line guys (Josh, Mike, Alex, Nick, Joe, Nate, Preston and Linc) always greeted me when I returned from a full day of flying and were quick to execute any services needed. My plane was always ready to go in the morning -- They even put the red carpet out for my lil 172!! They treated me and my 172 like jet clients! The General Manager, Jason was always accommodating… read full review
1105 Douglas Street, Bakersfield, CA 93308
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