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Pro Hot Water & Plumbing Service

4.8 71 reviews
Overall rating
4.8
out of 5
71 reviews
5 star 93%
4 star 2%
3 star 1%
2 star 1%
1 star 3%

About Pro Hot Water & Plumbing Service

Pro Hot Water & Plumbing Service, led by Mark Plummer with over 44 years of plumbing experience, specializes in the repair, maintenance, and installation of all types of water heating equipment. Mark is a highly skilled and fully competent plumber recognized for his expertise in diagnostics and problem-solving. He provides a range of plumbing services, focusing particularly on water heating systems.

Customers consistently praise Mark's excellent communication, prompt response, and professional service. One customer mentioned that Mark answered their call early Saturday when they had no hot water, quickly replaced their unit, and had hot water restored before 3 pm. They were very pleased with his knowledgeable and outstanding work. Another reviewer highlighted Mark's honesty, efficiency, and warm personality, noting that he found and repaired a leak during routine service and gave the highest recommendation possible.

Mark's ability to analyze problems accurately and execute solutions step-by-step is well recognized. He responds rapidly, often arriving within an hour of a call, and his installations and repairs are thorough and professional. For instance, he expertly removed an old, clunky water heater from a cramped furnace room and installed a new tankless water heater with new water connections, venting, and drainage in just over three hours. His incredible knowledge and professionalism have made a significant impression on customers.

Customers also appreciate his efforts to fix unnecessary piping and resolve issues efficiently, leaving them very satisfied. His responsiveness and high-quality installation stand out, as one customer noted that Mark took the time to explain the process thoroughly, leading to a very happy customer in Newcastle after the installation was complete.

In summary, Pro Hot Water & Plumbing Service, under the leadership of Mark Plummer, provides highly skilled and professional plumbing services, with a focus on the repair, maintenance, and installation of water heating systems. Mark's expertise, customer service, and problem-solving skills have been highly praised by his customers, making Pro Hot Water a top choice for plumbing needs.

Jun 2025
5.0
Mark answered my call for help early Saturday when I had no hot water. He is very knowledgeable & professional- did an outstanding job on our replacement unit and got our hot water back before 3pm. Wow! So happy we called him first.
May 2025
5.0
Great job, fantastic service. Mark is a gem. Honest, efficient and a warm human being. Found a leak during routine service and promptly repaired it. Highest recommendation possible.
Apr 2025
5.0
Incisive analysis of problems, step wise execution of identification, isolation, correction and testing of solutions. Responses are rapid, timely, and persistently problem oriented.
Photos of Pro Hot Water & Plumbing Service, 4163 Richardson Drive,  Auburn
All 29 photos

Hours

Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday 7AM - 7PM
Sunday 8AM - 4PM

Good to know

  • accepts credit cards

Location

4163 Richardson Drive, Auburn, CA 95602

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Pro Hot Water & Plumbing Service · 4163 Richardson Drive, Auburn, CA 95602

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