The Animal Medical Center, located in Auburn, has been serving the community since the 1980s. Founded by Dr. Rich Jackson, the business has expanded into a full-service animal hospital with a team of nine veterinarians, technicians, and support staff. The center is known for its friendly and professional service, with many customers expressing appreciation for the care and concern shown by the staff. One long-time customer highlighted their positive experiences with Dr. Moreno, Rachel, and the rest of the team, noting their dedication to animal welfare.
The center has received recognition for its attention to detail. A customer brought in a small box turtle and praised Dr. Jackson for the excellent job done in examining and trimming the turtle's overgrown beak. The staff's treatment of both the customer and the turtle was commendable.
Additionally, the Animal Medical Center has been praised for its compassion and understanding of financial constraints. For instance, a customer with a 16-year-old chihuahua in need of emergency dental work found the doctor to be graceful and merciful, working within their budget to save their beloved pet. This focus on the health and well-being of the animals, rather than just financial concerns, has left a lasting impression on customers.
Customers also appreciate the extra time the veterinarians, such as Dr. Kent and Dr. Jamie, spend explaining treatment options and ensuring thorough examinations. The staff at the front desk, including Sequoia, is noted for being kind and helpful, always going above and beyond to assist with scheduling and customer concerns.
Overall, the Animal Medical Center is highly regarded for its professional and caring service, attention to detail, and understanding of customers' financial situations, making it a trusted choice for pet care in the area.
