“During this recent heavy rain and strong winds our heater stopped working and our thermostat showed us an E74 error. I google the issue and found on YouTube a couple solutions, but unfortunately nothing worked. Being that it was Sunday I did not expect an answer, but I got an answer and an appointment to service my unit within 24 hrs. I was unable to meet our scheduled appointment time, but Arvin Aire worked with me to reschedule. Honestly, this was an emergency call from my end and they could have taken advantage of that, but he was straightforward and fair about the services provided. Dealing with skilled labor, that you do not fully understand, it can be difficult finding people that you can trust.“
Hvac
“During this recent heavy rain and strong winds our heater stopped working and our thermostat showed us an E74 error. I google the issue and found on YouTube a couple solutions, but unfortunately nothing worked. Being that it was Sunday I did not expect an answer, but I got an answer and an appointment to service my unit within 24 hrs. I was unable to meet our scheduled appointment time, but Arvin Aire worked with me to reschedule. Honestly, this was an emergency call from my end and they could have taken advantage of that, but he was straightforward and fair about the services provided. Dealing with skilled labor, that you do not fully understand, it can be difficult finding people that you can trust.“