About Eleven Optical
Eleven Optical is a welcoming and helpful business. The staff are kind and patient, accommodating to individual needs and issues. They provide efficient service, often getting glasses on the same day as the appointment, sometimes in less than 30 minutes. Customers praise how quickly their lenses are made and how easy the process is, even with active children. The variety of frames is great, with options like $55 frames and styles that appeal to the Asian look, including Korean aesthetics. The optometrists, including Dr. Frank Sue, are friendly, thorough, and knowledgeable. They take the time to educate customers on the benefits of their services and even file paperwork with insurance plans for reimbursement. The staff help find the perfect glasses, and the shop offers fast, same-day service with their own lens machine. Overall, Eleven Optical is a top choice for glasses needs, providing a high level of service and a comfortable experience that exceeds expectations.
I visited to fix the loose temples on my old glasses, and I was so impressed by the service. The female staff member who helped me was incredibly kind and meticulous. She even went above and beyond by adjusting my sunglasses, which I hadn't even purchased there! Their service is consistently friendly and fast. Plus, they have such a wide variety of beautiful frames that I wanted to buy everything in the shop. Highly recommended!
Jason was honest with the cost (good value), helpful in selecting frames and lenses, and the process was quick. The assistance Kacey was helpful as well.
I had an amazing experience here! The service was top notch, and Jason went out of his way to be helpful and share his expertise. They have beautiful frames to choose from, and everyone working there was so kind. I would highly recommend this spot to anyone with eye glass needs!