Buchanan Dental

Feb 2024

Well I’m not surprised that most of the reviews for this office are negative. The front staff are incredibly rude and unprofessional. They never answer their phone or return calls. When you are able to reach the front desk they have attitude and are just flat out RUDE AND UNPROFESSIONAL. The dentist is a nice woman but the fillings she provided for our family were all poorly done and had to be corrected elsewhere. They seriously need to clean it up or they’re going to lose a lot of patients! Sorry but I 10/10 DON’T recommend.

Sep 2023

Well to begin they pulled the wrong tooth and it was my front one to be specific so I can lose my job over this the substitute dentist that was filling in for my dentist pointed to the right teeth at first but then pulled 3 and one was wrong I couldn't tell cause my mouth was so numb but when I got home I looked in mirror and it was my front one so now i can't smile have to were a mask at work cause it's embarrassing

Feb 2023

I've been left to email the owner Let's see if she gets it and I get a return callWill update(Update: never contacted Unbelievable that you would allow your staff to treat patients like this They are the voice of your business Making mistakes are one thing but injuring me and then saying I'm wasting your time You wasted 2 months of MY time Unacceptable)Office manager is unprofessional and uncompassionateTold me I was wasting his time and hung up on me (seems to be a habit)Try to call back and sent to voicemailReally !!!How rudeOffice staff lied about putting in authorization since Dec 1stI was trying to address thisHe obviously showed no concernHere's a thoughtIf you...read full review