About Cal Rep
Cal Replacement Window Company of Orange County is a top-rated business with over 300,000 projects installed since 1990. They specialize in affordable vinyl window replacements and entry door installations, offering a 5,000 square feet showroom and free in-home estimates. As an authorized dealer for Anlin Window Systems, Milgard, and Simonton, they provide high-quality materials and expert installation. Their team is knowledgeable, professional, and attentive to detail, ensuring a seamless experience for customers. With a focus on quality and customer satisfaction, Cal Replacement Window Company of Orange County is a trusted choice for homeowners, offering a lifetime warranty on certain products and a reputation for excellence.
The acquisition has been devastating. Once an incredible company operating at the highest levels of customer service is now deplorable. After FOUR (yes, 4) attempts to get my window right, the remote controlled blind is now inoperable and no one will return my calls.
UPDATED REVIEW
Scott was awesome followed up to resolve the situation. Much appreciated.
This is my third review about this company. Because I was so disappointed with their follow up ( After I posted my first review the owner responded and promised to call me the following week but he ever did.) My patients ran out after three weeks, So I called and requested to speak to the owner. What happened was a surprise! Jack the new owner ( They joined legendary group Incorporation) called me, from the beginning to end of the conversation, he had a very professional attitude, fair enough to accept my proposal which was $300 dollars( 10% the Arch window installation cost) to compensate the tore curtain (old Hunter Douglas). His wife Pearl was so nice and kind. She sent the company check with a card attached saying: Thank you for the opportunity to correct our installers error. I am very pleased with the outcome. To me they have high standard, the skill to solve the issue was outstanding! It has been said" A good beginning is half the success" I sincerely wish them to have a bright future.
Amazing experience with Cal Rep. They were one of the only companies willing to do new construction replacement windows on a stucco home. Most other companies pushed for retrofit because it's easier and quicker, but leaves you with smaller glass, old wood framing, and an unsightly large vinyl trim. They handled the stucco patching as well as the interior trim. Cal Rep also recommended Anlin which we hadn't heard of but after researching more perfectly fit our needs. Anlin is the only major manufacturer offering a lifetime warranty on the black finish of their vinyl windows. The quality of the materials and the install is absolutely top notch. After several major storms this year there have been zero leaks. The only minor comment is that we found a few nails laying on the ground indoors after the job was finished. Highly recommend Cal Rep.