Martinizing Dry Cleaners offers friendly and professional service. The staff is efficient, communicating promptly via text. Clothes are cleaned quickly and competently, with a focus on customer needs. The business is reliable, accommodating, and strives to please, aiming to exceed expectations. Customers praise the quick, friendly service and the use of text messages to communicate. They clean a wide range of items, including a 50-year-old jacket, a suit, and a large quilt, all with satisfactory results. Customers report that their clothes and items are returned clean, fresh, and well-packaged.
Customer service is quite exceptional. In my case I asked for a service they don’t offer. Because they had just completed my order they agreed to accommodate me. When I came back to pick it up, it was very nicely packaged and the manager who actually helped me was there and treated me very cheerfully. I am very pleased with their dry cleaning performance as well.
I liked the text telling me my cleaning was available. I liked the parking situation being close to the shop. I liked the people who helped me. They were friendly, smiled and very professional.
I had a zipper replaced and an adjustment on overalls. Only one item was ready the day after my receipt indicated, I was not notified. The work on the replacement zipper was superbly done. The young lady at the front was very apologetic and very professional.
2210 South Shore Center I, Alameda, CA 94501
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