About West Vancouver Veterinary Hospital
The West Vancouver Veterinary Hospital is praised for its compassionate and dedicated veterinarians, particularly Dr. Sandhu and Dr. Masako. The staff is described as knowledgeable and caring, making the clinic a top choice for pet owners seeking quality veterinary services. Clients appreciate the personal care given to their pets, from puppies to seniors, and highlight the reasonable pricing. Customers have noted the thorough and thoughtful approach of the veterinarians, particularly Dr. Masako, who has provided valuable dietary recommendations that have significantly improved their pets' health. The clinic's team is praised for their kindness, professionalism, and ability to quickly address pet health issues, even for those visiting from out of town. Customers have highlighted the clinic's reasonable rates and its willingness to offer transportation services for pets when needed. The clinic is also known for its stress-free environment, especially for cats, and its cutting-edge treatments that have surpassed the care received at other veterinary practices. The clinic has received positive reviews for its exceptional service. However, some customers have reported issues with one rude receptionist, both in person and on the phone, which has been an ongoing problem for a few clients.
I want to express my deepest gratitude to Dr. Sandhu and the team at West Vancouver Vet Clinic. I have been a client of there's for 15 years and every visit has been exceptional. In February, our dog had to undergo a minor surgery to remove a benign growth/skin tag on her tummy. Upon arriving home, it was as if the procedure never took place! She had zero interest in the incision area during her post-recovery and after 2 weeks, we came in to have the stitches removed that healed perfectly. Today, you can hardly see any artifact that a surgery took place. I highly, highly recommend this clinic to friends and family, for their expertise, honesty, and compassion. The pricing...read full review
We have been taking our dog Toby there for 9years. He recently passed away. The care we received was truly very special. A few weeks later the most beautiful card with a hand drawn picture of our dog arrived in the mail with the most heartfelt note❤️ This was an exceptionally lovely gift. Thank you
We feel truly grateful and fortunate to have Dr. Masako as our beloved cat Khapool’s veterinarian for the past three years. She has always been an incredible source of expertise, compassion, and kindness, especially throughout his recent diagnosis and treatment for multiple myeloma.
Dr. Masako’s care goes far beyond professionalism. She genuinely cares about Khapool’s well-being and always takes the time to explain, comfort, and guide us through every step. Her responsiveness is remarkable, which shows how deeply she is committed to her patients. We couldn’t imagine a more experienced, caring, attentive, and dedicated vet, and we’re endlessly grateful...read full review