About The Salvation Army Thrift Store
The Salvation Army Thrift Store in West Vancouver provides a variety of pre-loved secondhand goods, including clothing, accessories, housewares, and more, catering to all ages and styles. Customers appreciate the friendly and amazing staff, as well as the store's cleanliness and organization. Recently, a new staff member has notably improved the shopping experience by offering fairer prices and maintaining a welcoming atmosphere. However, some long-time staff members have received negative feedback for their behavior, which has affected the overall experience for some shoppers. While many items are nice and clean, there are concerns about pricing, particularly in the kids' section, where some find items overpriced compared to their original retail value. Despite these mixed experiences, the store remains a popular choice for affordable options and encourages donations, which support local programs and promote environmental sustainability. Customers are invited to shop or drop off gently used goods, making a difference in the community.
The Salvation Army in West Vancouver is the best place to buy beautiful fines for a reasonable price. The staff is friendly and amazing and the store is always clean and it is such a great experience to be here. They truly stop with their heart and care about their job and everything they do.
I have been coming to this Salvation Army store for over six years, and I’ve had mixed experiences. For the past year or so, a new staff member, Tehan, has completely transformed the store. The prices are now much fairer, and the store is noticeably cleaner and more organized than before. On top of that, Tehan is always kind, helpful, and professional. His presence has truly improved the shopping experience, and for that, I would give five stars.
However, my experiences with two long-time staff members, Lisa and the manager (a female employee with short black hair), have been consistently negative. Over the years, they have been rude, overly skeptical of customers,...read full review
Extremely unfair and arbitrary pricing. One of the worst examples I’ve seen in the city. Also, the space is tight and overflowing with goods. Maybe there would be more space if they priced their goods reasonably.