About The Lock Doctor
Reviews for The Lock Doctor
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: 10AM - 5PM
Sunday: Closed
Tips
on-site services
The Lock Doctor has been providing top-quality commercial and residential lock and key services for over 37 years in the Victoria, West Shore, and Saanich Peninsula areas. They offer 24-hour emergency service, mobile service, key cutting, and door closer installation. Customers appreciate the helpful and friendly service from call to in-person. Recent reviews highlight the efficient and knowledgeable technicians, who respond quickly to emergencies, ensuring customer satisfaction. They are very accommodating with a quick turnaround and are excellent at getting customers back into their homes or businesses. The location on Cedar Hill Cross Road and Shelbourne Street is very convenient. Locksmith Nick and Neil are praised for their personable, prompt, and professional service, often arriving sooner than expected and working carefully to avoid damage. They cut extra keys quickly, and their staff communicate well and explain things thoroughly. Customers note that the team is patient, kind, and super decent, providing a reliable service that many are happy to recommend and share with neighbors. The Lock Doctor remains a trusted local business that excels in helping those in need of lock services.
Locksmith Nick was incredible! Patient and kind. Explained things thoroughly. Didn't charge me for his time spent trying to fix something that couldn't be fixed. Super decent guy. I'd use this service again in a heartbeat. I even asked for a few business cards to share with my neighbours. A+!
Showed up with luggage and a dead “smart” lock. Lock doctor came within 2 hours (another company could not respond until the next day!). Nick and Neil communicated well, arrived sooner than expected, got us in without doing damaging the lock and cut extra keys so this won’t happen again. Personable, prompt and professional service.
The location of this locksmith service shop is very convenient on the Cedar Hill Cross Road and Shelbourne Street. I wanted to make three extra keys for my apartment key. The service took less than three minutes. Super fast and efficient. Payment was fast as well. I tried to be social and positive with the happy helper but he was very serious. I offered a tip and he said that they do not accept this. My suggestion for shop owner: put a jar for one or two of your favorite charities so that grateful clients like me can support charities dear to your heart if you do not accept tips.