About The Home Depot
The Home Depot is dedicated to providing excellent customer service while ensuring safety and social distancing measures in their stores. Customers have praised the helpful staff, especially at the help desk, for resolving online order issues and offering better deals. The teamwork among employees is highlighted, with staff members going above and beyond to assist customers, including matching and beating competitors' prices on products. Customers have shared positive experiences with delivery personnel, particularly during kitchen cabinet deliveries. While most reviews commend the friendly and informative service from staff members like Steve, some feedback indicates a need for improvement in certain areas, such as the return counter. Overall, The Home Depot emphasizes customer satisfaction through dedicated service and support.
Not all my items came in the delivery. I ordered them specifically so they would all come on a certain date. I couldn't get it sorted online, I had to call or go to the store directly. I had to get a refund and buy it at the other location.
Be careful when ordering for delivery.
What can I say, if it weren't for Home Depot a lot of things would not get done around the house! 😉. Add to this they have helpful knowledgeable staff to guide you to whatever you need to make progress on your project.
Their delivery partner, GoFor, has been extremely disappointing despite the excellent team at the store. They left damaged items on the side of the road even though clear delivery instructions were provided.