Island Muffler & Auto Care

Jan 2024

You can trust the honestly and integrity of the service at Island Brake and Muffler. I took my 2009 Toyota Highlander in to another shop to get the tires rotated, and the mechanic told me I needed over $1800 work done to the back end including brakes and bearings. In disbelief I took my vehicle in for a second opinion to Island Brake and Muffler on Burnside in Victoria. Their mechanic assured me none of that work was critical and that I had 5k life on my brakes and explained the magnitude of the issue regarding my bearings.....love this company and their honesty. I highly recommend Island Brake and Muffler.

Feb 2024

Initially, I had a negative experience. The owner replied to my review with a positive and sincere display to make up for the wrongdoing. I gave them a call and was greeted with respect and by someone who genuinely wanted to change my outlook and opinion tainted from my first experience. I showed up that day with the expectation that they were open, and they weren't, I felt like my time was wasted. As a result they preformed an inspection of what I asked be looked at and followed my instructions to a "T" they had a nice waiting area with beverages for customers and were very professional and prompt with the completion of my requests. I would recommend anyone looking for...read full review

Feb 2024

Review #2 -I wrote my first review for this business nearly three years ago and now that they are under new management (2024), I still stand by the amazing customer service they provide. New team members, Aleah, Tom and Taylor went out of their way to find solutions for my 24 year old minivan and I can not thank them enough for really making me feel comfortable with the work that was needed. To the new owners, thank you for hiring Aleah, Tom and Taylor! They are a huge asset to your team! I will continue to recommend and use this business!Review #1: A great group at Island Muffler and Brakes who are honest, up front and professional, even when you go in saying "my...read full review