About Heat Savers Home Comfort Ltd.
Heat Savers Home Comfort Ltd., located in Victoria, B.C., has been a trusted provider of heating solutions since 1982, installing thousands of fireplaces, stoves, inserts, and ductless heat pumps throughout the Capital Region. The company offers complete sales, installation, and after-sales service with a dedicated team. Customers consistently praise the clear and helpful advice provided after on-site inspections, along with competitive quotes and impressive prompt delivery. Many have experienced excellent service, with staff going above and beyond to troubleshoot issues over the phone. Clients appreciate the efficiency of their products, such as the Valor H3, which quickly heats their spaces and reduces electricity costs. Recently, customers have noted that installations are done quickly and efficiently, with friendly and knowledgeable installers who answer questions and explain the operation clearly. The team has shown great professionalism, completing work in half the time expected and collaborating well with other contractors. Heat Savers has also demonstrated its ability to handle obstacles during installations while minimizing disruption to businesses. Overall, Heat Savers is recognized for its outstanding technical support and commitment to customer satisfaction, making it a reliable choice for those seeking home comfort solutions.
Great service from beginning to end. They started with a home visit to take measurements and took the time to do a pragmatic and detailed run down of their various gas insert brands and types. They accommodated a split removal and installation for us to change our tile in front of our fireplace and expeditiously and expertly installed our new unit. I highly recommend Heat Savers!
What a great customer service experience! Chelsea and Dave are an excellent installation team. We are so happy with our new fireplaces. So stunning! Our living areas look so amazing with the addition of the fireplaces.
Thanks to Erick for his advice and in home consultation.
Thanks to Carla for her customer service follow-up.
Prompt polite and friendly. They did the work in 1/2 the time they said they would. They worked well with my framer who will also complete the job: good explanation of the remote functions.