About Canadian Tire Auto Centre
The Canadian Tire Auto Centre at Victoria Service Centre in BC offers a range of products and services, including automotive, tools, and hardware, as well as an auto centre for car repair and maintenance. The staff are consistently friendly and quick to help, making customers feel at ease. They provide thorough explanations and timely updates on car repairs, which helps make the experience smooth and stress-free. Customers appreciate the professional service and fair pricing, leaving satisfied and grateful for the excellent care received. The shop is busy, but staff take the time to look into issues and resolve them fairly, ensuring customers feel heard and well taken care of. Whether it's an oil change, brake work, or repairs for major issues like coolant leaks, the team works efficiently and flexibly to accommodate customers' needs.
This is a busy shop. I had a bit of a messy discrepancy between a quotation and bill for past brake work. I won't include the details here but 2 staff members took time to look into it, offer explanations, and resolve things. My advice for customers is to ensure that you mention your written quotation number when you drop off your vehicle. While I don't think the two staff members and I agree on everything, I understand their perspective better and I felt heard. The staff were professional and resolution was fair. I will return for future service.
I missed my appointment and showed up two hours late for an oil change. The staff worked quickly to fit me in and were very pleasant to deal with. Two days later there are no oil leaks on my driveway. Good work at a fair price.
Wanted to say thanks to Nitin and the Canadian Tire Services team! We had a major coolant leak on Friday and were able to get it towed to their parking lot and on standby for repairs. The shop had great flexibility and when it became apparent we might not have the parts in time for our upcoming weekend travel we managed to source them ourselves and bring them in so they could get started quicker. Within hours of them having the parts they were able to fit in the repair. They even found and corrected a leaking o-ring in our oil filter. No issues post repair. The pricing was quite reasonable. We will definitely return the next time we need maintenance.