I had such a great experience from beginning to end. Booking was quick and easy, and the plumber arrived right on time. Mitch was incredibly kind, respectful, and made me feel comfortable right away. The problem was fixed quickly, and he took the time to clean up and leave everything spotless. After some disappointing experiences with other companies, this was such a relief. I truly appreciate the great service and would happily recommend this company to anyone.
August 2025
Arrived on time. Communicated what needed to be done and gave options to fix the problem. Job completed in a reasonable amount of time. Billing’s calculated as had been discussed in advance.
August 2025
No problem with the work performed, but I do have a problem with the 2 hours charged. I make it 1 hour and 15 minutes on the job. He was 20 minutes at least out in the driveway vehicle afterwords which I don't think should be part of the charge. Also I don't think I should be charged for the snake drill used. I expect a worker to show up with his tools to do the job. Issues now resolved with reduced labor charge.
I had such a great experience from beginning to end. Booking was quick and easy, and the plumber arrived right on time. Mitch was incredibly kind, respectful, and made me feel comfortable right away. The problem was fixed quickly, and he took the time to clean up and leave everything spotless. After some disappointing experiences with other companies, this was such a relief. I truly appreciate the great service and would happily recommend this company to anyone.
Arrived on time. Communicated what needed to be done and gave options to fix the problem. Job completed in a reasonable amount of time. Billing’s calculated as had been discussed in advance.
No problem with the work performed, but I do have a problem with the 2 hours charged. I make it 1 hour and 15 minutes on the job. He was 20 minutes at least out in the driveway vehicle afterwords which I don't think should be part of the charge. Also I don't think I should be charged for the snake drill used. I expect a worker to show up with his tools to do the job.
Issues now resolved with reduced labor charge.