I have a 2013 Ford escape and it's never been in a garage except for drive through oil changes and I am very impressed with it. But now it started overheating and so I towed it to a local garage 3 different time, the first time they found a slow leak in the tube as it was running though the thermostat housing but the 2 times after I had it towed they could not find anything. So I went to Watkins to see if they could help. I will admit I was hesitant to go to a dealership as I have not had pleasant experiences many years ago when i first purchased mine. But I was so very pleasantly surprised by Watkins service department and I believe the person I was talking to was the manager of that area. It was a really great experience, they gave me a shuttle ride home while they investigated and did a really thorough diagnostic. They found alot of debris in the rad, but still not sure if that was the cause. She said no to worry because if it happened again I just needed to call them and they would come get me from where ever it overheated which made me feel really safe and looked after. I will continue to use this dealership because of the excellent caring customer service and the friendly people who work there.
About Watkin Motors Ford
Watkin Motors Ford, Canada's oldest established Ford Dealership in Vernon, British Columbia, has been providing exceptional customer service for over a century. This third-generation dealership is committed to customer satisfaction, offering a wide range of new and used Ford F-series trucks, SUVs, and cars. Watkin Motors Ford is known for its expertise in providing accurate pricing and trade values, and they can arrange delivery across Western Canada. Customers praise the dealership's talented and caring staff, who work hard to ensure a top-notch sales and service experience. The service department has provided a really great experience, offering thorough diagnostics and a shuttle ride home, making customers feel safe and looked after. The sales team is very friendly and makes it a welcoming environment, with a salesperson like Curt being honest, friendly, knowledgeable, and easy going. The team got a 2026 f-150 back up and running great after major repairs. Watkin Motors Ford is a highly recommended destination for Ford enthusiasts.
Reviews
got my Ford Escape ST Line on Monday and I have to admit that I love it. Thank you Steve for making it easygoing for us. The Sales experience was top notch. Looking forward to the service experience. Glad we have such a great dealership in Vernon
I recently took my F150 to Watkin Motors for service. It was obvious they have talented and caring people working hard to ensure customers are looked after. I feel fortunate we have such a great Ford Dealership in our area. Thanks gang.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday Closed
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday 9AM - 4:30PM
Sunday Closed
Good to know
- free wi-fi
Location
4602 27 Street, Vernon, BC V1T 5C1
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