I brought my desktop computer in to JBJ and their team to help troubleshoot an overheating issue that was causing my office to turn into a sauna while the system was under load (especially during Okanagan summers!). Cindee had an appointment ready for me the same day I called, and their technicians Danielle and Connor were able to bench test my system and offer options for solutions in very short order. Within a week, I had my computer back with replacement components professionally installed, and the heat issue alleviated. They even offered a discount on some of the labour involved during the initial troubleshooting steps.
I’d just like to take a moment to thank Cindee Hamilton . I took in my computer yesterday so she could help me transfer some contacts. She happily helped me for a significant amount of time and did everything I asked at no charge . Service was amazing and they will have all my future computer needs Ralph Lett
May 2025
Incredible service and patience from the staff and owner of JBJ. They helped me with a incredibly confusing problem my pc was having. I know a small bit about computers im not a pro but know my way around tech problems. They didnt treat me like I knew nothing and instead allowed me to borrow some parts and test issues out myself at home (my pc was crashing every 45min-5hours it was very hard to test that within working hours). With their help I was able to diagnose the issue. Couldn't be more grateful for their service.
Excellent customer service!
I brought my desktop computer in to JBJ and their team to help troubleshoot an overheating issue that was causing my office to turn into a sauna while the system was under load (especially during Okanagan summers!). Cindee had an appointment ready for me the same day I called, and their technicians Danielle and Connor were able to bench test my system and offer options for solutions in very short order. Within a week, I had my computer back with replacement components professionally installed, and the heat issue alleviated. They even offered a discount on some of the labour involved during the initial troubleshooting steps.
Very... read full review
I’d just like to take a moment to thank Cindee Hamilton . I took in my computer yesterday so she could help me transfer some contacts. She happily helped me for a significant amount of time and did everything I asked at no charge . Service was amazing and they will have all my future computer needs
Ralph Lett
Incredible service and patience from the staff and owner of JBJ. They helped me with a incredibly confusing problem my pc was having. I know a small bit about computers im not a pro but know my way around tech problems. They didnt treat me like I knew nothing and instead allowed me to borrow some parts and test issues out myself at home (my pc was crashing every 45min-5hours it was very hard to test that within working hours). With their help I was able to diagnose the issue. Couldn't be more grateful for their service.