About SPA
Willow Stream Spa offers a serene and peaceful environment for relaxation and pampering. Guests can enjoy two hours of facility use, which includes a hot tub, mineral pool, steam room, and sauna. The spa is known for its immaculate cleanliness and calming ambiance. Treatments such as facials, massages, and additional add-ons like guasha and hair treatments are available, provided by staff who are kind, accommodating, and attentive to detail. Many visitors praise the quality of service, although some have noted that the costs can be high. Recent feedback highlights the busy atmosphere and mentions a mandatory service charge instead of allowing guests to tip freely. Some guests have also pointed out that the outdoor lounge area has an issue with seagulls. Despite these minor complaints, the overall experience remains positive. A standout treatment is the 90-minute Brightening Facial with Cathy, which has received top marks for professionalism and quality. Overall, Willow Stream Spa is recommended for those seeking a rejuvenating experience in a tranquil setting, perfect for anyone looking to indulge in luxury and relaxation.
I’ve been here twice. Renovations were done in April and they are awesome. There’s now a large Himalayan salt sauna, shared steam room, and it’s a very relaxing atmosphere, with good amenities and change rooms. The treatment beds are the comfiest I have ever laid on, I would go back just for those, and a high quality spa. I had a couples relaxing massage and a custom rejuvenation facial. We were given a complimentary drink because my boyfriend asked them not to email me about the booking as it was supposed to be a surprise, and they emailed me anyway. Also I would recommend the relaxing massage but the facial was not what I was expecting. The products all have essential...read full review
Fantastic experience! I got a massage and it was 10/10. So was every person of the staff from the receptionist, to the masseuse and the cleaning staff. Everyone incredibly professional and kind. The only reason I give it 1 less star is because of the location. Although very convenient to get to, it is a busy spot so it is quite noisy. I could hear many sirens as I was getting my massage which kind of ruined the relaxing experience a bit. However, I still highly recommend.
I’ve had hundreds of massages over the years, and this was easily one of the best. Montana was exceptional from start to finish. She was genuinely friendly, professional, and immediately put me at ease.
What really stood out was her level of skill and intuition. Montana knew exactly how to find and release tension without needing much direction, and her pressure and technique were spot on throughout. She struck the perfect balance between therapeutic and relaxing, which is rare.
Overall, an outstanding experience. I walked out feeling noticeably better—both physically and mentally. Thank you Montana!!