About Willow Stream Spa
Willow Stream Spa offers a serene and peaceful environment for relaxation and pampering. Guests can enjoy two hours of facility use, which includes a hot tub, mineral pool, steam room, and sauna. The spa is known for its immaculate cleanliness and calming ambiance. Treatments such as facials, massages, and additional add-ons like guasha and hair treatments are available, provided by staff who are kind, accommodating, and attentive to detail. Many visitors praise the quality of service, although some have noted that the costs can be high. Recent feedback highlights the busy atmosphere and mentions a mandatory service charge instead of allowing guests to tip freely. Some guests have also pointed out that the outdoor lounge area has an issue with seagulls. Despite these minor complaints, the overall experience remains positive. A standout treatment is the 90-minute Brightening Facial with Cathy, which has received top marks for professionalism and quality. Overall, Willow Stream Spa is recommended for those seeking a rejuvenating experience in a tranquil setting, perfect for anyone looking to indulge in luxury and relaxation.
Thank you Justin Graham for an absolutely beautiful signature massage. I felt transported to another realm! Just after our session I had health issue flare, and the entire Fairmont Spa team showed me genuine concern and very kind care. Looking very forward to coming back in the new year and checking out the renovated facilities.
The entire staff was kind and thoughtful, the relaxation patio is divine, and Anastasia was incredible - very sweet and an excellent body worker. I felt so well taken care of the whole time.
Booked a massage for the wife and spa access for myself. Walked in and was greeted immediately- clean calming locker room and shower space. Very nice soaps and sprays- jacuzzi and cabana areas are super clean. Beautiful in the summer- great snacks as well. Excellent service. Will return.