We've been patients of Dr. Child's for 10 years, and I don't think it's a coincidence that our Frenchie is nearing 15. Her expertise and care have played a huge role in the amount of quality time we've had with him.
Some of the one-star reviews seem to conflate surprise at veterinary bills with poor service. In our experience, her pricing is comparable to other vets or emergency animal hospitals in the GVA.
The facts from our experience:
We've never been rushed out or to make a decision.
We've never felt like products or treatments were pushed on us.
We've always been given our options, her expert opinion, the space to think about them and the choices on how to proceed.
Quality… read full review
About West End Veterinary Clinic
West End Veterinary Clinic is a well-respected pet care facility that has gained the trust and loyalty of its clients. Known for its friendly and knowledgeable staff, the clinic is led by the skilled and compassionate Dr. Childs. Clients appreciate the clinic's attention to detail, thorough explanations, and genuine concern for their pets’ well-being.
The staff at West End Veterinary Clinic are described as patient, helpful, and accommodating, always going above and beyond to meet their clients' needs. Dr. Childs is especially praised for her gentle touch, her ability to remember most clients and their pets' names, and her comprehensive approach to preventative care. Many clients have seen their pets' health improve under her care, with one sharing that their 19-year-old cat still plays like a kitten.
The clinic is known for its care and love for animals, with many clients noting how the team shows true concern and provides accurate, loving treatment. They are highly professional and treat both pets and owners with kindness and respect. Clients also appreciate the cleanliness and sanitization standards maintained at the clinic. While some have mentioned that pricing for procedures like spaying, neutering, and dental cleaning can be higher than other clinics, most still recommend West End Veterinary Clinic for emergencies and food needs. Overall, it remains a beloved part of the community, providing exceptional pet care and earning the loyalty of its clients.
Reviews
For almost 7years the West End Veterinary Clinic team cares for my cat Romeo and they continue to do so and I’m very grateful to them, Thank you West End Veterinary for responsible health care.
West end vet is the best, I take my two labs here. Dr. Helene Childs and her team do an excellent job. Well scheduled, friendly and professional service. They took great care of Brooks (13 week old) when she got sick, they also keep Oscar up to date at his annual check ups. Both happy dogs and a happy owner when we walk out the door. Highly recommend!
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Hours
Good to know
- on-site services
Location
773 Denman St, Vancouver, BC V6G 2L6
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