The spa itself was nice and RMT was very good and professional but they charge a mandatory 18% tip on their treatments! I have never seen any spa in vancouver doing this. They charged us each $42 each for tips! It should be my choice how much I wanna pay tips and they should not force patrons to do this! For this reason alone, I won’t be coming back. Also, you should not have to tip for RMT services specially after they charge you $230 for it. I’ll look to see if I can report them for charging mandatory tips specially for RMT
August 2025
I had the best 60 mins Beyond Calm Massage by Malinda D at the JW Spa. It was my first time trying this spa, massage, & massage therapist. From beginning to end, I can’t speak enough how fabulous & thoughtful everything was. I felt special & well taken care of. The spa itself was beautiful. Thank you Mal ? for making my experience the best ?
August 2025
Spa, facilities and the staff are top!
Hot tub outdoor, steam room, alongside great change rooms with phenomenal amenities.
The spa itself was nice and RMT was very good and professional but they charge a mandatory 18% tip on their treatments! I have never seen any spa in vancouver doing this. They charged us each $42 each for tips! It should be my choice how much I wanna pay tips and they should not force patrons to do this! For this reason alone, I won’t be coming back.
Also, you should not have to tip for RMT services specially after they charge you $230 for it.
I’ll look to see if I can report them for charging mandatory tips specially for RMT
I had the best 60 mins Beyond Calm Massage by Malinda D at the JW Spa. It was my first time trying this spa, massage, & massage therapist. From beginning to end, I can’t speak enough how fabulous & thoughtful everything was. I felt special & well taken care of. The spa itself was beautiful. Thank you Mal ? for making my experience the best ?
Spa, facilities and the staff are top!
Hot tub outdoor, steam room, alongside great change rooms with phenomenal amenities.
Thays was very helpful in particular! Thank you