About Pfaff Sewing Centre Of Vancouver Ltd
Pfaff Sewing Centre Of Vancouver Ltd is a large store with a wide selection of Pfaff sewing machines and other sewing products. The staff is knowledgeable and helpful, providing excellent customer service. They offer guidance on choosing the right machine and provide tips on maintenance and usage. The store accepts cash and credit cards, and provides detailed, handwritten receipts. Customers appreciate the staff's welcoming and patient approach, as well as their willingness to answer questions and respond to emails and calls. The store also offers annual servicing for machines. Overall, Pfaff Sewing Centre Of Vancouver Ltd is a highly recommended destination for sewing machine needs, with a focus on quality service and customer satisfaction.
I came here on a Saturday to have a poke around at some sewing machines. This was my second visit to the few shops that sold sewing machines in Vancouver. Honestly, night and day in terms of service and attentiveness.
Sabine was welcoming, personable and let me play around with the machines. She gave me some options to think about, took my name and number and said she’d call me when they reopen on Wednesday to see how I went. Sure enough, after I had a few days to sleep on it and do some more research, I get her call and I end up closing on a Pfaff Select 4.2. Picked it up on the same day.
The place is cool. Museum of old machines on the top shelves,...read full review
This is a gem in the city. I bought needles and bobbins there yesterday. She used an old school credit swiper with paper slips which made my day.
I would love for everyone I know to support this store. Family run business for 50 years!
This big store has a beautifully decorated selection of most models of Pfaff sewing machines in stock, as well as a smattering of other sewing products. Sabine was extremely helpful to me, but I did know exactly the model I wanted. I believe she would be great at helping you choose the best model for your needs. When I picked up my machine, she offered to show me how to thread it, but I thought it would be easy enough to follow the manual at home, which it was. I am sure I will be able to ask her on the phone if any questions come up. I will definitely be purchasing more accessories here, and it's nearby for repairs or maintenance needs. Their bookkeeping methods are a little dated; they accept only cash or credit cards, which they run through the old-fashioned carbon way. Receipts are hand-written neatly and in detail. I heartily recommend this store.