About Ovo Medi Spa - Vancouver BC
Ovo Medi Spa is a physician-led boutique Medi Spa located in West Point Grey, Vancouver BC. The spa offers a range of bespoke treatments using award-winning laser technology, professional aesthetic equipment, and luxury medical-grade skincare to help clients showcase the best version of themselves. Clients have praised the spa's professional staff, who are knowledgeable and provide great service experiences. The spa is known for its exceptional cleanliness, excellent selection of skincare lines, and excellent customer service with no pushy selling of products. Clients have reported significant improvements in their skin's texture and overall appearance after receiving treatments at Ovo Medi Spa. The spa provides the latest and most advanced treatments, including lasers, RF Microneedling, and cosmetic injectables, to address various skin concerns. Customers have described the staff as extremely professional, kind, and welcoming, taking the time to explain each step of the treatments. They have also highlighted the friendly and nice representatives, who provided valuable information about their skin problems. Customers have expressed their satisfaction with the results, eagerly anticipating further improvements.
I had an amazing experience at OVO Medi Spa! The clinic is beautiful, clean, and welcoming, and the staff are incredibly professional and knowledgeable. They took the time to answer all my questions and made me feel comfortable throughout the entire process. I truly appreciated their honest approach and attention to detail. Highly recommend OVO Medi Spa to anyone looking for exceptional care and beautiful results!
Nani was so great and explained all of the different procedures to me to best fit what worked for what I wanted! She’s so knowledgeable and didn’t rush me at all. She took her time to explain so that I knew what I wanted. I felt comfortable and my face has been so smooth since! I even fell asleep!
I originally left a 1-star review due to difficulties reaching the spa. Calls were not being answered, and the automated text responses after missed calls were not very helpful, which was frustrating, especially after already paying for services.
Since then, the team has reached out, apologized, and taken accountability for the experience. They also made an effort to resolve the situation, which I appreciate. I’m hopeful future communication will be smoother, and I appreciate them taking the time to address my concerns.