About Optic PC, Computer and Cellphone Repair
Optic PC Solutions, based in Vancouver City, has been providing IT services since 2002. They have experienced technicians who serve clients across the Great Vancouver area. The company is known for its friendly, fast, and reliable services, offered at affordable prices. One of their outstanding technicians, Sam, received praise for his dedication and expertise. A customer recently experienced top-notch service from Optic PCs when Sam fixed a short circuit on the battery and motherboard in just two days, at a price that was twice less than what they would have paid in Europe. Sam's ability to find a new battery with a higher capacity for an eight-year-old laptop also earned him praise. In another instance, Sam resolved battery-related issues for a client twice. During the first visit, he replaced a laptop battery that caused the device to shut down automatically. During the second visit, he managed to fix a phone battery issue, even when the client brought a second phone thinking the batteries could be swapped. Despite the incompatibility, Sam was able to use another battery that worked, making the client's mother happy. These experiences highlight Optic PC's commitment to providing quality and quick services, making them a highly recommended IT service provider.
Excellent service! Had my MS Surface tablet 3 got malfunction from being placed in a luggage that got wet during my recent travel, initially the tablet was working but couldn't charged, had to wait till I got back to Vancouver to access any further damage. Did an initial website search found 2 computer repair shops, Tech Spot kept me on hold for over 15 minutes, hung up & phoned Optic PC. Told Sam my problem & he fixed it in 2 days, saying it was the motherboard & charger that wasn't working.
I recently had the pleasure of experiencing top-notch service from Optic PCs, particularly thanks to their outstanding technician, Sam. From start to finish, Sam's dedication and expertise made my technical issues a thing of the past.
Diagnosis and repair of a short circuit on the battery and motherboard took 2 days and cost 2 times less than in Europe, this is excellent service, speed and quality, highly recommend!