About NOVUS Glass Vancouver
NOVUS Glass Vancouver is a leading windshield repair company that specializes in fixing chips and cracks using innovative technology. Their team of highly trained technicians can repair cracks up to 12 inches long, saving customers the cost of a full windshield replacement. Customers consistently praise the company for its easy appointment scheduling, professional and friendly staff, and efficient service. The team at NOVUS Glass takes the time to explain options clearly and thoroughly, even when a repair is not possible. They are recognized for their quick turnaround times on window replacements. Recent reviews highlight the top-notch customer service, with prompt responses, thorough follow-up, and honest communication. Many customers note the helpfulness and patience of the staff, who provide expert and fast windshield replacements, often completed within hours. Customers appreciate that NOVUS Glass effectively handles insurance issues and indulges specific requests, such as OEM windscreens. Overall, NOVUS Glass is recommended for its quality work and excellent customer care.
Ease of ICBC claim and booking of appointment.
I forgot to remove my phone accessory mount off the windshield when I went to drop off the car. I expected it to be left in the car, but I was pleasantly surprised it to be placed on the new windshield and perfectly positioned (than when I had before).
Thank you. Would definitely come back if needed any other windshield replacement or repair.
My driver’s side window was broken due to vandalism, and I was really stressed about the situation. I contacted Kirmac, and they booked my vehicle in right away and even provided me with a courtesy car, which made the whole process so much easier.
A special thanks to Matin for keeping me updated throughout the repair. The communication was excellent, and when I got my car back, it looked just like it did before the damage. The repair was flawless, and the entire experience was smooth, professional, and hassle-free.
We had an excellent experience with Novus Glasses. One of the staff members went out of his way to make sure our broken glasses were replaced quickly with a new one. He personally made the extra effort to get everything ready, understanding that we were just visiting Vancouver and needed to leave early. That level of care and attention really stood out. Truly great customer service—thank you for making our visit so smooth and stress-free!