About MyGardenBag - Vancouver
MyGardenBag.com is a trusted company in the Lower Mainland, specializing in the delivery of soil, gravel, and sand in various bag sizes (1 yard, 1/2 yard, and 1/4 yard) as well as dump truck services. They are known for their exceptional customer service and high-quality products, particularly their soil amender. Many customers appreciate the convenience of online ordering and the skillful delivery personnel who navigate tricky unloading situations with ease. Although prices may be higher compared to bulk deliveries, the quality and convenience make it worthwhile. The company operates from two locations in Vancouver and Surrey, ensuring they are ready to serve the community's yard project needs.
Ordered from MyGardenBag a few times now and it’s one of those rare local businesses where the product makes you want to recommend it to everyone.
The soil quality is excellent. You can tell it’s coming from active composting because it arrives warm, which is oddly satisfying and, more importantly, great for the garden. I’ve been using the botanical blend in my beds and the results have been consistently strong.
The delivery process is straightforward. Pricing is all-in. It really makes the most sense to order in full cubic yard increments to get the best value. There’s a field when you order to leave detailed delivery instructions, and they actually...read full review
Fantastic customer service from TJ! He went above and beyond to ensure I had everything I needed and made the whole experience smooth and enjoyable. Friendly, professional and genuinely helpful. Couldn't ask for better service. Highly recommend!
I recently had my third delivery from My Garden Bag. Unfortunately, the most recent time the drop off instructions were not followed and the bag left in the wrong spot. I called their line same day to try to catch the truck while they were in my neighbourhood, but the phones are not answered. There are also two different companies serviced by the same line. I admit I was frustrated.
The next day I received an automated email for feedback and I commented that the bag was left in the wrong spot. I received a reply later that day saying they were investigating and a call the next day (Saturday) saying them were coming to fix it. They were at my house and fixed the...read full review