Although this place has a ton of negative reviews, I decided to go here anyways because they were from many years ago. I brought in an Aritzia wool slouch coat to be dry cleaned and it completely shrunk. The coat sleeve used to be as long as my sweater underneath and the body is super tight. The positive is that the service was surprisingly cheap at just $35 and the turnaround time was 5 hours.. but at the cost of my $400 coat. Avoid!
May 2023
Took in a tote bag to be fixed. They lined it with fabric and charged me $50!! Paid $1.50 for the tote bag when I originally bought it! The only reason I had it repaired was for sentimental value but not a surprise of $50. worth of sentiment. I tried explaining to the young lady working but she was insensitive to my case and refused to escalate my concern. Very disappointed.
May 2022
I dropped off 3 articles for cleaning on Wed, and had to press for a return on Sat, this was finally done. I picked up the articles today 1 cotton sweater, 1 silk scarf and 1 wool sweater, the bill an outrageous $43.00. The wool sweater is clean but ruined, it was an XL, its now a M at best, it has shrunk 3 inches in length. I called them immediately and was told to come in on Tuesday and the Manager would stretch it.........I'll go in but how it can be stretched is beyond me. I'll not be utilizing this cleaner again, and I have been a client for 4 years, not any longer........see ya.
Although this place has a ton of negative reviews, I decided to go here anyways because they were from many years ago. I brought in an Aritzia wool slouch coat to be dry cleaned and it completely shrunk. The coat sleeve used to be as long as my sweater underneath and the body is super tight. The positive is that the service was surprisingly cheap at just $35 and the turnaround time was 5 hours.. but at the cost of my $400 coat. Avoid!
Took in a tote bag to be fixed. They lined it with fabric and charged me $50!! Paid $1.50 for the tote bag when I originally bought it! The only reason I had it repaired was for sentimental value but not a surprise of $50. worth of sentiment. I tried explaining to the young lady working but she was insensitive to my case and refused to escalate my concern. Very disappointed.
I dropped off 3 articles for cleaning on Wed, and had to press for a return on Sat, this was finally done. I picked up the articles today 1 cotton sweater, 1 silk scarf and 1 wool sweater, the bill an outrageous $43.00. The wool sweater is clean but ruined, it was an XL, its now a M at best, it has shrunk 3 inches in length. I called them immediately and was told to come in on Tuesday and the Manager would stretch it.........I'll go in but how it can be stretched is beyond me. I'll not be utilizing this cleaner again, and I have been a client for 4 years, not any longer........see ya.