I just had the best nano brow experience by Sharon today!! She was beyond patient with me (which meant so much), explained every step and answered all my crazy questions lol my brows look super natural, defined and suit my face shape 10/10 experience!
mandy felix
May 2026
I originally booked with Melissa, but when I arrived I was unexpectedly switched to Lillian. I tried to stay open-minded and trust the process, but unfortunately I left extremely disappointed with the results.
Right away, I was surprised to learn that she does not wax and instead only shaves and plucks. She also did not use the typical string method for brow mapping and symmetry. I decided to trust her technique, but throughout the appointment I repeatedly expressed hesitation about how much hair was being removed, especially from the underside of my brows.
She reassured me multiple times that the hairs “did nothing for my shape” and said she would only remove a small amount to show me what she meant. However, she proceeded to remove far more than I was comfortable with, including hairs I specifically hesitated about.
There was also very little consultation throughout the shaping process. Instead of fully mapping the brows beforehand, she briefly used a brow pencil to mark a few points and only showed me one side before continuing.
My natural brows had a soft arch and fuller shape, but the final result significantly flattened my arches and changed my natural brow structure. My brows now look much straighter and thinner than what I asked for. She also over-plucked certain areas while still leaving multiple stray hairs above, beneath, and between the brows that I’ll now need to clean up myself.
I specifically asked for a clean, natural version of my existing brows, not a full reshape. I even explained that I previously had a bad experience elsewhere involving over-removal and had spent a long time growing my brows back out. Unfortunately, I feel like my concerns and hesitation during the appointment were not properly listened to or respected.
I understand brow laminations settle over time, but my concern is mainly with the shaping itself.
Overall, I’m really disappointed with both the communication and the outcome of this appointment. It was also frustrating that the business does not appear to have a phone number listed and was difficult to reach outside of appointment-related communication.
Margaret Kuts
May 2026
Absolutely wonderful experience! Melissa did an incredible job on my brows. I already got over 5 separate compliments for them. If you are thinking about getting anything done here do it! The interior is beautiful, environment is fantastic and you will come out looking like the most fabulous version of yourself 😉🤩
Sonja B
May 2026
“I highly recommend this place. Mellisa corrected my previous eyebrow work perfectly and gave me natural, beautiful results. She is talented, patient, and very professional. Best experience I’ve had!”
Christina Rogers
Apr 2026
Sharon is fabulous. My eyebrows look amazing and her attention to detail is +++++. I highly recommend her.
My only suggestion would be that maybe there should be pillows to go under the knees for when someone is laying down for the procedure for added comfort.
Rox
Apr 2026
Love my lashes. Had a lash lift & tint done. The results were great and the process did not sting my eyes at all. Highly recommend!
Angie Preece
Apr 2026
What an excellent experience with Lillian! This was my first time having my eyebrows done and I am so happy I decided to go forward with it! Lillian made me feel comfortable and at ease . Lillian knew exactly what shape and colour would look good on me! I’m so happy ! Thank you Lillian!!
Annabelle King
Apr 2026
Sharon is an amazing at microblading - she’s done my eyebrows a few times over 4 years and I’ve loved them every time. She’s meticulous. Highly recommend her.
Linda T
Apr 2026
I just got nano brows from Sharon and very happy with the results! I was quite nervous about the whole thing, but there was a lot of consultation and she is a real perfectionist- which I really appreciated. I just wish I’d done it sooner. I really like this place, there’s free parking right around the corner and you don’t have to to go downtown. Awesome experience!
Marion Gordon
Apr 2026
I have my lips (done by Joey) and eyebrows (done by Melissa) at the Brow Beauty Lab. I'm 70 years old and look many years younger because of the talent and professionalism I receive there. Always a positive experience and worth every penny.
Sofia B
I just had the best nano brow experience by Sharon today!! She was beyond patient with me (which meant so much), explained every step and answered all my crazy questions lol my brows look super natural, defined and suit my face shape 10/10 experience!
mandy felix
I originally booked with Melissa, but when I arrived I was unexpectedly switched to Lillian. I tried to stay open-minded and trust the process, but unfortunately I left extremely disappointed with the results.
Right away, I was surprised to learn that she does not wax and instead only shaves and plucks. She also did not use the typical string method for brow mapping and symmetry. I decided to trust her technique, but throughout the appointment I repeatedly expressed hesitation about how much hair was being removed, especially from the underside of my brows.
She reassured me multiple times that the hairs “did nothing for my shape” and said she would only remove a small amount to show me what she meant. However, she proceeded to remove far more than I was comfortable with, including hairs I specifically hesitated about.
There was also very little consultation throughout the shaping process. Instead of fully mapping the brows beforehand, she briefly used a brow pencil to mark a few points and only showed me one side before continuing.
My natural brows had a soft arch and fuller shape, but the final result significantly flattened my arches and changed my natural brow structure. My brows now look much straighter and thinner than what I asked for. She also over-plucked certain areas while still leaving multiple stray hairs above, beneath, and between the brows that I’ll now need to clean up myself.
I specifically asked for a clean, natural version of my existing brows, not a full reshape. I even explained that I previously had a bad experience elsewhere involving over-removal and had spent a long time growing my brows back out. Unfortunately, I feel like my concerns and hesitation during the appointment were not properly listened to or respected.
I understand brow laminations settle over time, but my concern is mainly with the shaping itself.
Overall, I’m really disappointed with both the communication and the outcome of this appointment. It was also frustrating that the business does not appear to have a phone number listed and was difficult to reach outside of appointment-related communication.
Margaret Kuts
Absolutely wonderful experience! Melissa did an incredible job on my brows. I already got over 5 separate compliments for them. If you are thinking about getting anything done here do it! The interior is beautiful, environment is fantastic and you will come out looking like the most fabulous version of yourself 😉🤩
Sonja B
“I highly recommend this place. Mellisa corrected my previous eyebrow work perfectly and gave me natural, beautiful results. She is talented, patient, and very professional. Best experience I’ve had!”
Christina Rogers
Sharon is fabulous. My eyebrows look amazing and her attention to detail is +++++. I highly recommend her.
My only suggestion would be that maybe there should be pillows to go under the knees for when someone is laying down for the procedure for added comfort.
Rox
Love my lashes. Had a lash lift & tint done. The results were great and the process did not sting my eyes at all. Highly recommend!
Angie Preece
What an excellent experience with Lillian! This was my first time having my eyebrows done and I am so happy I decided to go forward with it! Lillian made me feel comfortable and at ease . Lillian knew exactly what shape and colour would look good on me! I’m so happy ! Thank you Lillian!!
Annabelle King
Sharon is an amazing at microblading - she’s done my eyebrows a few times over 4 years and I’ve loved them every time. She’s meticulous. Highly recommend her.
Linda T
I just got nano brows from Sharon and very happy with the results! I was quite nervous about the whole thing, but there was a lot of consultation and she is a real perfectionist- which I really appreciated. I just wish I’d done it sooner. I really like this place, there’s free parking right around the corner and you don’t have to to go downtown. Awesome experience!
Marion Gordon
I have my lips (done by Joey) and eyebrows (done by Melissa) at the Brow Beauty Lab. I'm 70 years old and look many years younger because of the talent and professionalism I receive there. Always a positive experience and worth every penny.