I could not be more disappointed with the service from Brisas. My unit has outdoor access up one flight of stairs. He said he could get his truck close enough......uhhh what do you do if someone lives on the third floor of higher? The unit is prepped to paint using a sprayer, so it’s completely empty. Brisas next excuse was there were things in the way. The worst
August 2020
I had an area rug that needed cleaning and called Brisas in advance to get a quote. They said they couldn't give me a concrete cost until a technician had come to see the rug, so I asked what the average price was for area rug cleaning and they said about $60. All the other rug cleaning companies I contacted were able to provide me with a specific quote before I booked an appointment based on rug size, materials, condition, etc. but I figured I'd give Brisas a try because it was (seemingly) reasonably priced. When the technician showed up, he looked at the rug and told me the price would be $150. I expressed frustration because this was more than double what... read full review
December 2019
At the worst possible time (Saturday evening), I spilled a glass of red wine on my prized wool carpet. In a panic I left voice mail with several carpet cleaning companies. When Brisas returned my call on Monday morning, they agreed to send out a technician by noon, even though it was his day off. Ovi arrived promptly and set to work, having first explained that there was no guarantee. Red wine on wool is one of the most stubborn stains. He spent close to an hour treating and retreating the carpet. I would say 90% of the stain has been removed, enough so that visitors will never notice unless I point it out to them. I am totally satisfied. I believe this company offers... read full review
I could not be more disappointed with the service from Brisas. My unit has outdoor access up one flight of stairs. He said he could get his truck close enough......uhhh what do you do if someone lives on the third floor of higher? The unit is prepped to paint using a sprayer, so it’s completely empty. Brisas next excuse was there were things in the way. The worst
I had an area rug that needed cleaning and called Brisas in advance to get a quote. They said they couldn't give me a concrete cost until a technician had come to see the rug, so I asked what the average price was for area rug cleaning and they said about $60. All the other rug cleaning companies I contacted were able to provide me with a specific quote before I booked an appointment based on rug size, materials, condition, etc. but I figured I'd give Brisas a try because it was (seemingly) reasonably priced. When the technician showed up, he looked at the rug and told me the price would be $150. I expressed frustration because this was more than double what... read full review
At the worst possible time (Saturday evening), I spilled a glass of red wine on my prized wool carpet. In a panic I left voice mail with several carpet cleaning companies. When Brisas returned my call on Monday morning, they agreed to send out a technician by noon, even though it was his day off. Ovi arrived promptly and set to work, having first explained that there was no guarantee. Red wine on wool is one of the most stubborn stains. He spent close to an hour treating and retreating the carpet. I would say 90% of the stain has been removed, enough so that visitors will never notice unless I point it out to them. I am totally satisfied. I believe this company offers... read full review