Best Buy Mobile at Pacific Centre is known for its exceptional customer service and knowledgeable staff. Reviewers highlight the professionalism and empathy of team members, who listen carefully to customer needs and provide honest recommendations. Customers appreciate the friendly atmosphere, noting how staff remember their names and make the shopping experience easy and enjoyable. The store excels in offering tailored solutions for cell phone plans and products, ensuring that expectations are not only met but exceeded. Albert and Diogo were so knowledgeable and went above and beyond to compare all the options and help find the best iPhone plan. Russ at Best Buy Mobile went above and beyond, recommending a very good deal for a sim only and setting it all up to make sure it worked. He didn't try to sell anything that wasn't needed, and was friendly and knowledgeable. Overall, Best Buy Mobile is highly recommended for anyone seeking assistance with mobile needs, as the team consistently delivers outstanding service that leaves customers satisfied.
When I visited Amazon to return the item, they handled it even though they were busy. However, they will not accept your package unless you have paid the fee in advance and attached a label. He told me that there was one Japanese staff member working there.
Hands down the best customer service I’ve ever experienced. Albert and Diogo were so knowledgeable and went above and beyond to compare all the options and help me find the best iPhone plan. I am with rogers but I’ll only be going to bestbuy mobile from now on!
Russ at Best Buy Mobile went above and beyond for us. He not only recommended a very good deal for a sim only for us whilst in Vancouver, but set it all up whilst we were in the shop to make sure it worked. He didn't try to sell us anything we didn't need, and was friendly and knowledgeable. Some great tips for where to go in the Interior too. Would not hesitate to recommend.