Best Buy

Best Buy is an electronics store chain that offers a wide range of tech products, including computers, mobile devices, TVs, and video games. Customers value the option to reserve items online for in-store pickup or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and has knowledgeable staff, including helpful Geek Squad Agents who assist with technology issues and home setups. Customers often mention the friendly and patient service they receive while choosing products, such as laptops or mobile phones. One customer praised Gagan for being super sweet and helpful in mobile, while another appreciated Grita's knowledge and honesty during their hunt for a laptop. The store’s staff are known for being patient and honest, making the shopping experience positive. Additionally, a manager handled a complicated return professionally, ensuring every dollar owed was returned, which customers find impressive. Overall, Best Buy is recognized for its excellent customer service, extensive selection of high-end tech, and helpful staff.