Thanks to Norm for making this a good overall experience. We received a reasonable quote and booked our appointment. Although the first date didn’t work out due to the crew being unavailable, Norm promptly rescheduled us. At the next appointment the crew was delayed again, but Norm went the extra mile by keeping me informed throughout. He explained the staff shortage they were dealing with and provided regular updates on when the crew would arrive. His communication and professionalism really made the difference.
July 2025
A large branch fell off a huge western red cedar at my mother's home the other day. I was worried that other branches might also fall and cause serious damage so I frantically called & left messages with a bunch of local tree companies. Norm was the first to return my call and he was able to get to the house a few hours later to assess what was needed then provided a very reasonable quote. The work was completed by Corey and team the next day. Corey was surgically precise and deliberate in the trimming he did and provided a lot of information about the tree's condition and the work was exactly what we needed. The estimate was for 2hrs but they were done... read full review
June 2024
I've been using services from Arbutus Tree for many years now. They just pruned my front trees. And removed a big bush in my backyard. They do a fantastic job every time. Neat and clean. And the team is always very cheerful and professional. I've met the owner of the company, very congenial. Their quotes are fair. Thank you.
Thanks to Norm for making this a good overall experience. We received a reasonable quote and booked our appointment. Although the first date didn’t work out due to the crew being unavailable, Norm promptly rescheduled us. At the next appointment the crew was delayed again, but Norm went the extra mile by keeping me informed throughout. He explained the staff shortage they were dealing with and provided regular updates on when the crew would arrive. His communication and professionalism really made the difference.
A large branch fell off a huge western red cedar at my mother's home the other day. I was worried that other branches might also fall and cause serious damage so I frantically called & left messages with a bunch of local tree companies. Norm was the first to return my call and he was able to get to the house a few hours later to assess what was needed then provided a very reasonable quote. The work was completed by Corey and team the next day. Corey was surgically precise and deliberate in the trimming he did and provided a lot of information about the tree's condition and the work was exactly what we needed. The estimate was for 2hrs but they were done... read full review
I've been using services from Arbutus Tree for many years now. They just pruned my front trees. And removed a big bush in my backyard. They do a fantastic job every time. Neat and clean. And the team is always very cheerful and professional. I've met the owner of the company, very congenial. Their quotes are fair. Thank you.