About City Petcare Hospital

City Petcare Hospital has received a mix of reviews from pet owners. Some clients express concerns about the doctor's outdated vaccine practices and lack of attentiveness when assessing pets, which has led to issues like injection site lumps. However, many reviews highlight positive experiences, especially with Dr. Bassi, who takes excellent care of pets and ensures their health. The staff, including Nicole, Abigail, and Tyler, are noted for their kindness, clear communication, and willingness to help, making pet owners feel comfortable and cared for. Clients appreciate the honesty and professionalism of the team, especially after experiences like spaying and check-ups. Overall, while there are areas for improvement, many pet owners value the compassionate service and dedication at City Petcare Hospital.

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Reviews for City Petcare Hospital

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  • Jun 2026

    ⭐⭐⭐⭐⭐

    I recently brought my Cane Corso, Stormy, to this pet hospital, and I couldn't be happier with the care we received.

    From the moment we arrived, the entire team was friendly, professional, and incredibly attentive. Cane Corsos are large dogs and can sometimes be intimidating to people who aren't familiar with the breed, but the staff treated Stormy with confidence, kindness, and genuine affection. They took the time to make her feel comfortable and handled her with great care.

    The veterinarian was thorough, knowledgeable, and patient in answering all of my questions. I felt that Stormy's health and well-being were truly their priority. The level of compassion and professionalism shown by everyone at the clinic gave me complete confidence that she was in excellent hands.

    Thank you to the entire team for taking such great care of Stormy. I highly recommend this pet hospital to anyone looking for exceptional veterinary care for their pets.🐾 Stormy and I are very grateful for the outstanding service!

  • Apr 2026

    The staff were amazing, caring, professional and compassionate when our dog had emergency surgery. I could write a story on how well they handled the day of event for our dog. We laughed, we cried and we hugged.

  • Oct 2025

    We have been coming here for 6 years. The staff are all very friendly and respectful. Dr Bassi always makes our gurls feel comfortable and relaxed. I would highly recommend them for all your furbabies needs.

Hours

Monday: 8AM - 10PM
Tuesday: 8AM - 10PM
Wednesday: 8AM - 10PM
Thursday: 8AM - 10PM
Friday: 8AM - 10PM
Saturday: 8AM - 10PM
Sunday: Closed

Location

7218 King George Blvd Suite 120, Surrey

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