Stitch It Clothing Alterations & Dry Cleaning

Stitch It Clothing Alterations is a tailor shop located on the first floor of the Richmond Center mall near Old Navy. They offer a range of services including clothing repairs, hemming pants, and altering jacket sleeves. The shop is known for its friendly service and quick turnaround times. Customers can receive text updates on their orders. While Stitch It has a reputation for good work at decent prices, recent experiences have been mixed. Some customers have reported being pleased with the quality and speed of their repairs, even for tricky alterations. Others, however, have been disappointed with how some repairs look, especially when it comes to hiding alterations. Recent reviews highlight the shop’s excellent customer service and skill. One customer praised the team for fixing a uniquely shaped outdoor cushion that had frayed after years of use. The seamstress carefully examined the cushion and took on the challenge, providing the correct zipper at no extra charge and returning the incorrect one brought in. The customer was impressed by the care and professionalism, and the cushion now looks new and ready for more use. Another customer needed an emergency fix on a suit and was very happy with how quickly and well the ladies handled it. The staff, especially a curly-haired lady, was praised for their kindness and efficiency, making the customer feel confident and satisfied. A loyal customer has been coming to this location for years. They commend Yasmin and her team for their outstanding workmanship and customer service, noting that they always leave happy and satisfied with the results. Recent reviews also mention the easy process of alterations, especially for pants. One customer was very happy with the outcome after dropping off pants and appreciated the quick response from the manager who clarified questions about the receipt. The customer highlighted that the price was reasonable and that the final cost depends on the details of the alterations. Another customer had a wonderful experience with a lady who measured and shortened their pants, resulting in a beautiful finish, and returned for more pants with the same professionalism. Additionally, a customer was pleased with the affordable price and timely job of hemming jeans, expressing satisfaction and willingness to return.