I was nervous about transferring my dog to a new vet because of the trauma she experienced with her previous veterinarian. My dog does not like being touched, and I always felt that her former vet did not take enough measures to help her feel comfortable, especially when giving injections.
That’s why I was so surprised and impressed by Dr. Michelle Mak at Richmond Animal Hospital. My dog received two shots and didn’t even react when they were administered. Dr. Mak was calm, gentle, and clearly knew how to handle anxious dogs. The experience was far less stressful than I expected, and it gave me confidence that my dog is in good hands. I’m very grateful for the care and professionalism we received.
Brian Clarke
May 2026
Fantastic staff and caring, compassionate service, I cant say enough good things about how well we were treated
Carmen Amundsen
May 2026
The staff at RAH are the absolute best! Thank you for taking care of my baby!
Joshua Hawthorne
May 2026
super helpful and friendly staff
Jennie d
May 2026
Always quality care and service at Richmond Animal Hospital! Thank you <3
E Tilly
Mar 2026
Wonderful staff who take such great care of our pets, and we owners too! 10/10 every visit. Thank you!!!
Maria Eduarda Niemeyer Piazera Carvalho
Mar 2026
One of my dogs managed to eat half of a plastic meat tray (no meat, just the plastic). Naturally, we completely freaked out and reached out to Richmond Animal Hospital. I initially texted because we’ve had bad experiences with other clinics in the past, so I assumed it would be the same everywhere. I was scared to call them. I’m happy to say I was completely wrong.
About an hour later, Josie from the front desk called me and kindly let me know that I could have called them directly and they would have helped right away. Josie was exceptional on the phone — very receptive, kind, polite, and professional. She helped us book a same-day appointment.
When we arrived, I checked in about five minutes before the appointment and we were seen within just a couple of minutes. The doctor examined my dog and everything looked perfectly fine.
Now here’s the funny twist: I accidentally brought the wrong dog. The one who actually ate the tray stayed home.
The dog who ate the plastic got sick during the night, but he recovered quickly and is doing completely fine now. We followed the vet’s instructions and there was no need to go back.
Even though the real patient didn’t make it to the appointment, the experience we had with the team was fantastic. Everyone was kind, professional, and efficient.
I wouldn’t hesitate to come back. Thank you to the entire staff at Richmond Animal Hospital.
Benjamin Alles
Feb 2026
We had a great experience bringing our cat in for a check-up and rabies vaccine. All the staff we interacted with were super professional and knowledgeable. They were also very helpful and gave us lots of useful information to prepare for our international travel.
Mike Anderson
Dec 2025
I can’t speak enough to the quality of care the employees and doctors provide to the animals that walk through the doors here. There are caring and incredibly compassionate. From routine to the most difficult moments in life the staff here are incredible. Your pets will be in good hands here.
Katie Dee
I was nervous about transferring my dog to a new vet because of the trauma she experienced with her previous veterinarian. My dog does not like being touched, and I always felt that her former vet did not take enough measures to help her feel comfortable, especially when giving injections.
That’s why I was so surprised and impressed by Dr. Michelle Mak at Richmond Animal Hospital. My dog received two shots and didn’t even react when they were administered. Dr. Mak was calm, gentle, and clearly knew how to handle anxious dogs. The experience was far less stressful than I expected, and it gave me confidence that my dog is in good hands. I’m very grateful for the care and professionalism we received.
Brian Clarke
Fantastic staff and caring, compassionate service, I cant say enough good things about how well we were treated
Carmen Amundsen
The staff at RAH are the absolute best! Thank you for taking care of my baby!
Joshua Hawthorne
super helpful and friendly staff
Jennie d
Always quality care and service at Richmond Animal Hospital! Thank you <3
E Tilly
Wonderful staff who take such great care of our pets, and we owners too! 10/10 every visit. Thank you!!!
Maria Eduarda Niemeyer Piazera Carvalho
One of my dogs managed to eat half of a plastic meat tray (no meat, just the plastic). Naturally, we completely freaked out and reached out to Richmond Animal Hospital. I initially texted because we’ve had bad experiences with other clinics in the past, so I assumed it would be the same everywhere. I was scared to call them. I’m happy to say I was completely wrong.
About an hour later, Josie from the front desk called me and kindly let me know that I could have called them directly and they would have helped right away. Josie was exceptional on the phone — very receptive, kind, polite, and professional. She helped us book a same-day appointment.
When we arrived, I checked in about five minutes before the appointment and we were seen within just a couple of minutes. The doctor examined my dog and everything looked perfectly fine.
Now here’s the funny twist: I accidentally brought the wrong dog. The one who actually ate the tray stayed home.
The dog who ate the plastic got sick during the night, but he recovered quickly and is doing completely fine now. We followed the vet’s instructions and there was no need to go back.
Even though the real patient didn’t make it to the appointment, the experience we had with the team was fantastic. Everyone was kind, professional, and efficient.
I wouldn’t hesitate to come back. Thank you to the entire staff at Richmond Animal Hospital.
Benjamin Alles
We had a great experience bringing our cat in for a check-up and rabies vaccine. All the staff we interacted with were super professional and knowledgeable. They were also very helpful and gave us lots of useful information to prepare for our international travel.
Mike Anderson
I can’t speak enough to the quality of care the employees and doctors provide to the animals that walk through the doors here. There are caring and incredibly compassionate. From routine to the most difficult moments in life the staff here are incredible. Your pets will be in good hands here.
Until we meet again ❤️❤️❤️
J S
They took amazing care of my Simba 💕🐕