Reviews

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  • Samantha B
    Jun 2026

    Had an amazing experience here! I got my eyebrows threaded and my hair cut. The hair cut was amazing, and exactly what I wanted. I’m not sure which lady did my hair, but she did an amazing job. This is the first time I’ve gotten exactly what I wanted when asking for layers.

    Will definitely be back :)

  • Karleen Dhariwal
    Apr 2026

    I got my highlights done here and they look amazing. The service was fast and my hair looked exactly like the reference picture. Great hair for amazing price 😍😍😍

  • Marjan Madani
    Apr 2026

    I’ve been going to Gurpreet at Professional Touch and I couldn’t be happier with the results. She is extremely knowledgeable and professional, and she always makes sure to prioritize the health of my hair. Gurpreet truly listens to her clients and takes the time to understand exactly what they want.

    The staff are also very friendly and welcoming, which makes every visit a pleasant experience. I always leave feeling confident and well taken care of.

    Highly recommend Professional Touch to anyone looking for a skilled and caring hairdresser!

  • Sue B
    Apr 2026

    I absolutely love having my hair done by Gurpreet. Today she did an amazing job cutting, styling and bleaching my hair. Gurpreet is so kind and will give you the best recommendations on taking care of your hair. Her styling and cutting skills are superb. I have made Gurpreet my hair stylist and recommend that every one give her a try. She is a very skilled, talented and lovely lady. Thank you Gurpreet for making me feel beautiful!

  • Cassandra
    Apr 2026

    I got my haircut done from here got it done by Gurpreet i was disappointed i showed her a picture of what i wanted and it doesn’t even look even close to what i wanted my bangs to be curtain bangs but they are way to short
    And my hair is short not like the picture and it’s way to bulky from the bottom not getting my haircut from here

  • Kulraj Dhaliwal
    Mar 2026

    I recently got my hair dyed here, and I loved it!!! It was basically like my reference photo that I had shown. The colour was perfect. Although my hair has many tangles, they were able to work with that and still make my highlights perfect.

  • Monelle
    Mar 2026

    Hair spa was great. I felt relaxed and the conditioning was good for my hair.
    Need more work on explaining the process but overall great!

  • Jen Sharif
    Feb 2026

    Gurpreet is amazing β€” professional, talented, and so kind. She listens to what you want and can achieve the exact look you’re going for. She uses high-quality products and always goes above and beyond (even helping last minute and coming in early). My relatives and I have only had positive experiences, and I always leave feeling confident with tons of compliments. Highly recommend going to Gurpreet for hair, makeup, colour, cuts and sari pinning. 11/10!

  • Catherine Lu
    Feb 2026

    Worst experience ever. Very unprofessional service.

    I wasn’t even finished with my appointment when the staff ignored me and started attending to another walk-in customer. My eyebrows turned out uneven and rushed. On top of that, the girls were shouting loudly to each other from different rooms, which felt chaotic and uncomfortable.

    They kept repeating β€œclosing time, do fast, do fast,” which made me feel hurried and unwelcome. If you can’t take customers properly near closing time, then simply stop accepting appointments instead of rushing clients and delivering poor service.

    Very disappointing. Definitely not coming back.

  • Harsh Brar
    Oct 2025

    GREAT WORK BY GURPREET🀍

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Professional Touch Hair & Beauty Salon Inc

11780 Thorpe Rd, Richmond

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Hours

Monday: ClosedTuesday: 10AM - 7PMWednesday: 10AM - 7PMThursday: 10AM - 7PMFriday: 10AM - 7PMSaturday: 10AM - 7PMSunday: 10AM - 6PM