OpenRoad Richmond Auto Body

Aug 2023

It is pretty hard to get ahold of them over the phone. I had to call 5 times to get through.They charged for driver front tire balance but when I was driving on the highway, it was shaking so I took it to a different shop, found out it wasn't balanced properly.Service: Auto body & trim repair

Jun 2023

Had a minor issue to address and I thought it would end in another appoinment and a charge. Ricky looked at it and said I can likely address this with some elbow grease, can you give me 10 minutes? I did, and he was great. Problem addressed in a professional and courteous manner. Well done!Services: Auto body & trim repair

May 2023

Excellent high quality work.Friendly and professional staff.Courtesy cars available if needed with the attached Hertz location. In my particular case the vehicle was provided at no cost.The staff at the Hertz office were also friendly and helpful.Very impressed overall.You may have to wait to get an available repair slot to book in your vehicle due to how busy they are currently.The repair itself may take more time than budgeted for but the results make the extra waiting time well worth it.If ever I need a body shop/repair in the future, I know where I will be going.Services: Painting