My brake caliper was seizing and luckily this was the nearest shop near me at that time. Eric explained everything to me and stayed overtime to work on my car because I wanted it to be done fast if possible as I use my car to go to school. Plus points for updating me about the progress and doing other necessary stuff free of charge! Will definitely come back here again for my next car service!
September 2025
I had gotten my heater fixed at another highly-rated mechanic in Richmond and I was happy at the time because of the inexpensive repair. They chose to repair rather than replace the part which they said would be labor intensive and cost in the thousands. A year later it broke. They said it wasn't covered by warranty since it was a repair, not a replacement, which cannot withstand the heater or aircon on full blast (which they did not mention the first time.) Since there was no warranty I hoped to get it fixed at Carma, but during the wait as the weather cooled I couldn't defog my windshield so I took it back to the same place. They repaired it and did... read full review
August 2025
My wife and I first took her car in cause it would periodically loose power.we called to book a appointment on a Thursday and wanted to get in ASAP cause of safety of her and the car ….he was booked up most of the following week, but said to drop it off on the Friday and he(Eric) would do his best to fix it between job’s, and he actually came in on the Sunday to fix it on his day off, Eric completely went up and beyond… then went to take my car in for a repair he felt would be best done at a specialist, though he kept in touch to make sure I was being taken care of at the other shop…. Thank you Eric you truly an amazing person….update over the last 4-5 years... read full review
My brake caliper was seizing and luckily this was the nearest shop near me at that time. Eric explained everything to me and stayed overtime to work on my car because I wanted it to be done fast if possible as I use my car to go to school. Plus points for updating me about the progress and doing other necessary stuff free of charge! Will definitely come back here again for my next car service!
I had gotten my heater fixed at another highly-rated mechanic in Richmond and I was happy at the time because of the inexpensive repair. They chose to repair rather than replace the part which they said would be labor intensive and cost in the thousands.
A year later it broke. They said it wasn't covered by warranty since it was a repair, not a replacement, which cannot withstand the heater or aircon on full blast (which they did not mention the first time.) Since there was no warranty I hoped to get it fixed at Carma, but during the wait as the weather cooled I couldn't defog my windshield so I took it back to the same place. They repaired it and did... read full review
My wife and I first took her car in cause it would periodically loose power.we called to book a appointment on a Thursday and wanted to get in ASAP cause of safety of her and the car ….he was booked up most of the following week, but said to drop it off on the Friday and he(Eric) would do his best to fix it between job’s, and he actually came in on the Sunday to fix it on his day off, Eric completely went up and beyond… then went to take my car in for a repair he felt would be best done at a specialist, though he kept in touch to make sure I was being taken care of at the other shop…. Thank you Eric you truly an amazing person….update over the last 4-5 years... read full review