About Best Buy
Best Buy is an electronics store chain known for its wide selection of the latest technology, including computers, accessories, mobile devices, TVs, home theatre, and video games. Customers can conveniently reserve items online and pick them up in-store or shop online and receive free shipping on orders over $35. The store offers a Low Price Guarantee, and the in-house Geek Squad Agents are available to assist with repairing problems, protecting valuable devices, and providing additional perks through monthly home or business memberships. Customers have praised the knowledgeable and helpful staff at Best Buy's locations, particularly the exceptional service and expertise of the TV section staff and the patience and valuable advice provided by the staff on home electrical equipment. The store's Richmond branch has also received positive feedback for its staff's detailed information on the pros and cons of different gaming laptop options. Recent customer reviews highlight the store's competitive prices, efficient delivery and installation services, and the outstanding customer service provided by employees like Jake, who was commended for his professionalism, patience, and clear communication in addressing all the customer's questions and concerns. Additionally, a customer from the Richmond branch praised the exceptional service and support received from Michel, who was described as an asset to the Best Buy team.
It's Best Buy the one thing I can say though is that everybody has strong English skills and understands their Department and that's really important. For example if you go to Canadian Tire a lot of people that don't have strong English skills I don't understand their Department if they're even in their Department. If I'm looking for electronics I usually go to Best Buy especially for video games. I have to say I don't think I've ever had a bad experience here I'm going to have to get five stars considering how many times I've been there. I'd like to see a slightly better quality of employee but all in all it's good enough they get a pass and they're still in business...read full review
Sayam, Senior Advisor in Computers, helped me decide on a laptop today. He was very knowledgeable, and I asked him many questions about different brands, value, and his opinions, all of which were clearly genuine. Overall, I had a great experience and would recommend anyone see Sayam.
I went in a few days ago to buy some Christmas presents and the girl at the front was exceptional. She was very friendly, enthusiastic, and professional. She said her name was Amber. She welcomed me with a smile and then brought me to the section where I could find my items. She was very pleasant to talk too and I had a great experience. Thank you. 😄😄