Reviews for AIRLUX Heating and Air Conditioning
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Hours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed
Tips
online estimates on-site services not available accepts debit cards
Ratings
Google: 4.5/5
Facebook: 4/5 Map & Location
15100 Knox Way, Richmond
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Airlux Heating and Air Conditioning is a locally owned and operated company that specializes in the installation, servicing, and manufacturing of heat pumps in the lower mainland. With over 16 years of experience, they offer direct product sales and installation, resulting in cost savings of up to 30% compared to competitors. As a Program Registered Contractor, they provide access to government rebates and group purchasing programs. Customers have reported positive experiences with Airlux, citing the quality of their products and services. One reviewer mentioned that their product, installed over 10 years ago, still works well after a thorough cleaning and tune-up. Another reviewer was pleased with their ductless AC installation, praising the company's competitive pricing, helpfulness, and responsiveness. One customer had a positive experience with their AC installation, noting that the price was one of the best parts, and the unit worked well in most areas of the house. However, they did experience some cooling issues in the bedrooms and had to install a ceiling fan to improve airflow. Overall, reviewers recommend Airlux to others, citing their great value for money, skilled technicians, and excellent customer service. Recently, customers praised the team’s excellent customer service from Ryan, Alex, and Vadym. They described the staff as knowledgeable, professional, respectful, and hardworking, with excellent workmanship. One customer appreciated the personal attention of Ryan, who explained everything repeatedly, which helped them enjoy climate-controlled comfort. The quick and great workmanship of the heat pump installation, along with AIRLUX being contractor driven and handling all paperwork for rebates and warranties, was highly valued. Many customers expressed their satisfaction with the entire process—from rebate submission to installation—and strongly recommended reaching out to AIRLUX and Ryan for heating and air conditioning needs.