Looking to purchase 2 phones and a laptop but couldn’t locate a salesperson to assist me. Even asked at the counter but told to stand and wait but no assistant showed. Lost a $4,000 sale.
About Best Buy
Best Buy is a fantastic electronics store chain offering a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve products online and pick them up in-store or shop online with free shipping on orders over $35. The store offers a Low Price Guarantee and features the latest tech products. In-house Geek Squad Agents are available to help with technology issues, including repairs, protection, and monthly membership perks.
Some customers have expressed concerns about the store hours, finding it inconvenient that it opens late in the day. However, this has not deterred them from giving the store 5-star ratings, praising its amazing location and helpful staff. One customer, Sammy, was particularly impressive, explaining complex processes in simple terms and even identifying a problem with their car key. Another staff member, Rohib, was knowledgeable, helpful, and kind, leaving customers very happy.
Overall, Best Buy is a well-regarded electronics store with a reputation for excellent customer service and a wide range of products.
Reviews
William was really helpful in telling me which product was best for me. Gave me really thorough advice. Knew his stuff and didn't pressure me to get things I didn't need, which is always appreciated.
It is a kind request that what you do not have in store or you do not know if third party is delivering it , don't show that to customers or let them know before showing please.
It was a hectic day for me, as they were showing something that was not even in the store, they don't know if it has any financing or when it can be delivered. So all that work and discussion for nothing. And also try to make a good understanding among the tech advisors that we can ask more than 1/2 questions, it's nothing to get frustrated or disappointed. It's your job , as like keeping patience was mine.
Photos

Hours
Good to know
- repair services
- has battery recycling
- has electronics recycling
Location
3900 Walls Avenue Unit 201, Prince George, BC V2N 4L4
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