307 Main Street, Penticton
Fri 9AM - 5:30PM
4.6
★★★★★
98 reviews
“This is a long one.. but worth the read!!
Absolutely exceptional experience every time! This spa truly excels in every treatment they offer—from facials to massages and everything in between. The staff are incredibly knowledgeable, especially when it comes to their high-end products, and they always take the time to explain what’s best for your skin and wellness needs.
The atmosphere is calm, welcoming, and beautifully maintained. Everything is spotless, and you can tell cleanliness is a top priority. The team is friendly, professional, and genuinely passionate about what they do, which makes every visit feel special.
I highly recommend this spa to anyone looking for top-tier service, expert care, and a relaxing escape. A true gem in the community!
Additionally, I want to share a very different experience from what another reviewer described. I arrived early for my appointment and was waiting in the lounge when a woman—who I initially assumed was a fellow client—began speaking to the receptionist in a noticeably condescending tone. When the owner came out to address the situation, the woman became increasingly confrontational. I thought the owner handled it professionally and calmly, ultimately asking her to leave when it was clear she was seeking conflict.
It’s worth noting that I was the only client present at the time, so I’m not sure how the other reviewer’s account aligns with what actually happened. Just a reminder: not every negative review reflects the full story. Based on my experience, this spa is well-run, respectful, and committed to providing a positive environment.”
