About United Floors (Nanaimo)
United Floors in Nanaimo has been a trusted flooring provider since 1986, offering over 30 years of experience in the industry. Customers appreciate the knowledgeable and friendly sales team, who go above and beyond to help with projects, whether sourcing tiles or assisting with flooring replacements. The welcoming atmosphere and great customer service make it a go-to destination for flooring and window treatment needs. Customers have praised the store for its exceptional service, with Tania, Keith, and Brendan receiving high praise for their professionalism, attention to detail, and craftsmanship. United Floors is committed to ensuring customer satisfaction and is highly recommended for anyone seeking quality flooring products.
I am completely happy with our experience at United Floors in Nanaimo and would like to acknowledge the special effort of Monica. She went above and beyond to help us choose the right tiles for our main level, fireplace, and backsplash. Her updates and communications with us were outstanding. Amazing lady, amazing customer service - thank you!
United floors did an amazing job replacing our floors during a flood restoration. Chris and Jeff were a joy to deal with. Professional and courteous and over accommodating. Quality work and top notch service. Cannot recommend them enough!
From the moment we walked in until we left with our purchase, we were warmly greeted and given just the right balance of attention and space. That’s important to us because we like having time to browse and shop at our own pace.
Steve at the front desk was incredibly welcoming and helpful, making us feel comfortable right away. Shawn Elwood assisted us with our purchase, and he was both professional and attentive, going above and beyond to ensure we were completely happy with our product. That level of customer care is rare these days.
Thank you to all the staff for making our shopping experience such a memorable one.