Reviews for The Nail Lounge
Write a reviewFrom The Nail Lounge
Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: Closed
Tips
by appointment only accepts debit cards bike parking
Related Searches
Hair Salons
Ratings
Google: 4.6/5 Facebook: 4.8/5 Yellowpages.ca: 5/5The Nail Lounge
1925 Bowen Rd #37, Nanaimo
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Went for a pedicure with their pedicure promo. I got beautiful rose gold nails thanks to Iryna, who did my pedicure and my luminary manicure set. My nails look absolutely gorgeous! I love them! Iryna and I were having a good ol' keke the whole time, and it was my first visit too! I would highly recommend going to The Nail lounge and asking for Iryna.
I have nothing but amazing things to say about Jennifer and her salon. Yesterday, 9 days after my appointment I contacted the salon as I had a nail lifting. The lady working the front kindly explained to me that the shop policy is after 7 days, you are responsible for covering the cost of the nail fix. I explained that the lifting was not my fault. She then contacted Jennifer for guidance, which she promptly asked if I could reach out to her directly. I did, and showed her what I meant. Jennifer, personally came in on the weekend (the very next day) and redid ALL of my nails for FREE. Ontop of that, she even bought me Starbucks. Not only was she extremely understanding,...read full review
I was so impressed when I called today to pay for my moms pedicure over the phone that’s coming up tmr, Rebecca answered and obviously was well versed in customer service! I seamlessly paid by way of a few options including e-transfer!! She was delightful to deal with even when I asked a few more questions and it was clearly busy in the background. Thank you for making the effort to help my mom have an even more special day! It’s not gone unnoticed! This place also happens to have the coolest selection of crystal/gem infused foot soaks and the talent some of these people have when it comes to nail art is astonishing next to the serene aesthetic of the salon, by far...read full review