We recently had a re-stretch done by Jordans.
We worked with Chris Norris and Shawn Elwod both of whom were a pleasure to deal with; personable and professional.
Rory who did the re-stretch was masterful and clearly took pride in his work.
We would not hesitate to recommend Jordans Nanaimo.
July 2023
I have been doing business with Shawn at Jordans for 20 years. Always great service and quality products. I can not say enough about the customer service which is very lacking these days. Shawn has gone over and above to help me.
May 2026
Personal and professional. Jordan’s go out of their way to satisfy the Customer. Mitchell Kearley, my sales associate recognized my disappointment of being unable to replace the rug I wanted and had my heart set on. He spent a great deal of time helping me make an alternate choice. Unfortunately the one I chose was also was discontinued. He helped me decide on yet another choice but he realized I was settling, and was not totally excited about my choice. Before he let me order, he researched further and the next day called to say he found one! This was above and beyond. It’s clear, Jordan’s do all they can to ensure a customer leaves happy. Thanks... read full review
We recently had a re-stretch done by Jordans. We worked with Chris Norris and Shawn Elwod both of whom were a pleasure to deal with; personable and professional. Rory who did the re-stretch was masterful and clearly took pride in his work. We would not hesitate to recommend Jordans Nanaimo.
I have been doing business with Shawn at Jordans for 20 years. Always great service and quality products. I can not say enough about the customer service which is very lacking these days. Shawn has gone over and above to help me.
Personal and professional. Jordan’s go out of their way to satisfy the Customer. Mitchell Kearley, my sales associate recognized my disappointment of being unable to replace the rug I wanted and had my heart set on. He spent a great deal of time helping me make an alternate choice. Unfortunately the one I chose was also was discontinued. He helped me decide on yet another choice but he realized I was settling, and was not totally excited about my choice. Before he let me order, he researched further and the next day called to say he found one!
This was above and beyond. It’s clear, Jordan’s do all they can to ensure a customer leaves happy.
Thanks... read full review