We have recently upgraded our outdated furnace with a new, energy-efficient Trane model. The team, consisting of estimator Josh and technicians Brayden and Joe, exceeded our expectations. Josh was very knowledgeable and took the time to explain the products in detail, ensuring we made an informed decision. The technicians Brayden and Joe were also highly skilled and efficient in their work. Not only did they complete the installation in a professional manner, but they also attentively listened to our requirements and executed the installation exactly as we wanted, both inside and outside the house, ensuring everything looked perfect. We highly recommend this company and crew to others. One minor suggesting, we noticed hot air was blowing out from the air duct where it is joint with the top of the furnace when it is on and we suggest sealing those joints to further improve efficiency.
About DirectBuy Furnace Ltd.
DirectBuy Furnace Ltd. is a reliable and efficient company that provides excellent service to its customers. The company's team is professional, friendly, and knowledgeable, offering competitive quotes and ensuring a smooth installation process. The technicians are efficient, courteous, and clean up after the job is done.
Customers praise the company's fast and reliable service, as well as the excellent work done on installations. The sales representative is recognized for outstanding service and for explaining all options to the customers. The company is also praised for honoring their initial estimates, even when parts prices increased.
Customers express their satisfaction with the company's work, stating that they are "very happy" and "super happy" with the results, and that they would "highly recommend" DirectBuy Furnace Ltd. to family and friends. The service technicians are described as "very friendly and very professional," and the work is done efficiently, with the technicians cleaning up after themselves.
Reviews
Sue was great on the phone and in making all the arrangements for my new Hot Water Tank. Reza arrived a little earlier than expected but that was good. He was very knowledgeable and made some suggestions for improvement with the new tank. It was a very positive experience. Thank you.
We bought the Renai boiler from DirectBuy Furnace a few years ago and have been with then for regular maintenance every year. Nick and Joseph are both nice and provided very good service.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts debit cards
Location
585 Seaborne Avenue Suite 1140, Port Coquitlam, BC V3B 0M3
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