About Prestige Collision & Glass - Kelowna
Prestige Collision & Glass is praised for its kind and understanding staff, providing quick service during stressful situations. Customers appreciate the impressive quality of repairs, leaving vehicles looking as good as new. Many customers have highlighted the excellent service they received, with some praising the efficiency of the staff and their willingness to do extra work without charging. For example, one customer mentioned that a minor parking lot damage was fixed in just 20 minutes, and another noted the top-notch job repairing a Mustang after an encounter with a deer. Additionally, the team is recognized for their thorough cleaning and attention to detail, especially after windshield replacements, where minor touch-ups and a spotless finish were appreciated. However, there are some concerns about communication, as repair timelines can extend longer than initially promised, leading to frustration. Some customers have also noted the need for better post-service cleaning to avoid additional appointments. Overall, Prestige Collision & Glass is recognized for their craftsmanship, customer care, and friendly service, making them a recommended choice for auto repairs.
This was my second experience with Prestige Collision & Glass in Kelowna, and once again, they proved why they are second to none.
Although I had other options, I specifically insisted on going back to Prestige because of the outstanding service I received the first time. This time was no different. Michelle handled everything from start to finish, including sourcing OEM glass for our Mercedes ML, finding an extremely competitive price that was even below aftermarket cost, and arranging the appointment seamlessly. Her communication, professionalism, and attention to detail made the whole process effortless.
On the day of the appointment, I dropped off the...read full review
Took my Tesla into Prestige after getting sideswiped. They have been nothing short of fantastic to deal with! Michelle and Ciana were so friendly and helpful and they kept me updated throughout the whole process! The repairs look amazing and they detailed my car so thoroughly! I won't take my car anywhere else! PRESTIGE IS THE BEST!
I had my Tesla Model Y windshield replaced at Prestige Collision, and the experience was excellent. They are a Tesla-certified repair shop, so I felt confident leaving my car with them. The team was professional, friendly, and very knowledgeable about Tesla vehicles. The work was done carefully and properly, and the whole process was smooth from start to finish. Highly recommended, especially for Tesla owners.