LensCrafters at 2271 Harvey Avenue offers quality eye care and a premium selection of lenses and designer brands like Ray-Ban and Oakley. They accept a variety of vision insurance plans. Customers praise the helpful and friendly staff who go the extra mile to find the perfect glasses within budget. LensCrafters also provides excellent customer service, including free repairs for sunglasses. The eye doctor is knowledgeable and explains vision changes clearly.
The store has received positive reviews for its professional and kind service. Customers mention the staff, including Jay and Emma, as being very helpful and accommodating. The eye doctor, Dr. Audrey Janelle-Brousseau, is described as professional and thorough. Customers look forward to the upcoming renovations and highly recommend the store to their friends and family.
I just wanted to give a huge shoutout to Evan for one of the best customer service experiences I’ve ever had. From the moment my partner and I walked in, he was caring, kind, and genuinely eager to help. His confidence and professionalism immediately reassured me that my Ray-Ban frames could be fixed, and I knew I was in good hands. I can’t thank Evan enough for his outstanding service. Thank you so much Evan!
I had a wonderful experience, thanks to Mattea, who did a fabulous job helping me choose not one but two perfect pairs of frames! She patiently explained the different lens options, including progressive lenses and coating choices, as well as the warranty coverage. The she was also incredibly helpful with my insurance, and I’m so excited to pick up my new glasses in a few weeks—highly recommend!
A lovely young lady Emma helped me choose my glasses, and she was absolutely amazing. She was friendly,patient, knowledgeable, and made the entire experience enjoyable. Her kindness and professionalism made it so much easier to find the perfect pair. Her exceptional customer servicemade all the difference. I truly appreciate her help. Also a young man helped me adjust my old eyeglasses. He was also friendly and knowledgeable, and made sure they fit properly. Exceptional customer service all the way around!!
2271 Harvey Ave #1536, Kelowna, BC V1Y 6H2
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