Audi Kelowna

Audi Kelowna is a premier retailer for new and pre-owned Audi vehicles and has been a member of the Wyant Group since 2015. The dealership prides itself on providing outstanding customer service, highlighted by a friendly and professional staff who are knowledgeable about the Audi brand. Customers appreciate the exceptional attention to detail and the no-pressure sales approach, making car shopping a pleasant experience. Many have noted the staff's willingness to go above and beyond, even accommodating out-of-town buyers. Audi Kelowna aims to create a passion for the Audi brand and ensure a positive ownership experience with every vehicle purchase. The service experience is outstanding, with thorough inspections and care for vehicles. Staff are exceptionally professional, greeting customers warmly and making them feel valued. Cali, from customer service, is knowledgeable and answers questions patiently, keeping customers updated on progress. The speed of service is a pleasant surprise, with work completed quicker than anticipated. Communication is a strong point, with clear updates provided. Customers are pleased with recent service, with vehicles getting in quickly, even around long weekends. Cali in the service department gets customers in and out in no time and keeps in touch via text to update on progress. An offer of an Uber to get customers home and back is a nice touch for streamlined service. The level of customer service during vehicle purchases is incredible, with staff making the process seamless, informative, and wonderful. New cars drive like an absolute dream.