Eric was great! He showed up on time, communicated clearly, and explained in detail what the issue was. He completed the work quickly and efficiently, and even replaced the shower head for us. We were very pleased with the work and would definitely use Roto-Rooter again for any future plumbing issues. Highly recommend Eric!
Laura, the dispatcher, was also wonderful! She was very friendly and communicated clearly about when we could expect someone to come out and fix our issue.We were able to have someone come within 24 hours of calling, which was great, especially since it was a non-urgent issue.
I also really appreciated how transparent they were about the potential… read full review
About Roto-Rooter Plumbing & Drain Cleaning
Roto-Rooter Plumbing & Drain Cleaning offers prompt and reliable plumbing services. Their experienced technicians arrive on time, quickly identify and address any plumbing issues, and have the necessary parts to complete repairs efficiently. They provide comprehensive services, including leak repair and drain cleaning, and are known for their professionalism, politeness, and thorough cleanup. Customers appreciate the company's expertise and commitment to satisfaction, with one reviewer stating that the work was "completed 100% to my satisfaction." Another customer praised the "professional, friendly and polite" plumbers, who provided same-day service for an emergency issue. The company's services have also been utilized by local businesses, such as Kamloops Hot Yoga, who have been satisfied with the quick response times and effective solutions provided by Roto-Rooter's technicians.
Reviews
I had Roto-Rooter come out do a drain cleaning for me. I always get roots in it. Whatever they did didn't last too long.. the boss called me told me he was sending me one of his specialists and drains. So Tyler showed up today. He did an awesome job really quickly. Even took a camera told me and showed me where along the pipeline it was. I thought I was going to have to replace my whole sewer line but judging by what he showed me get away with doing a routine clean out occasionally... Or just fixing a small section of pipe that's not very far down in the ground. I'm really happy with what was done today. And really happy how the owner dealt with the issue of it not being… read full review
Tyler was very friendly and professional. Even though we couldn’t recreate the problem, he explained what may have caused it and why it may not be happening anymore. He also showed me some things about my water system that I didn’t know before. Educational!
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Hours
Location
1121 12th Street Suite 9, Kamloops, BC V2B 8A7
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